Customer Service Representative

6 days ago


Peterborough, Peterborough, United Kingdom Welcome Break Full time

Customer Service Representative

About the Role

We are seeking a Customer Service Representative to join our team at Welcome Break. As a Customer Service Representative, you will be responsible for providing excellent customer service to our customers, ensuring that they have a positive experience when visiting our sites.

Key Responsibilities

  • Provide exceptional customer service to our customers
  • Work as part of a world-class team to deliver excellent service
  • Be willing to learn and take on new challenges

What We Offer

  • A competitive hourly rate of up to £11.60ph
  • £1 on-shift meals
  • Flexible working patterns to fit your lifestyle
  • Immediate start in customer service roles and overtime available
  • Employee discounts (50% off onsite Costa, Subway and Greggs to name a few)
  • My Welcome Break discounts - savings at hundreds of retailers
  • Bonus & Incentive Schemes
  • Career progression from Customer Service to Management through brilliant training programmes
  • Holiday entitlement that increases with service
  • Cycle to work scheme
  • Free onsite parking
  • Uniform provided - of course

About Us

Welcome Break is part of the Applegreen Group and has 14 sites across England operating brands such as our Forecourts (Petrol stations), Shop, Bakewell, Subway, Burger King, Costa, Chopstix, Lavazza, and Greggs. We are committed to hiring great Team Members from a wide variety of backgrounds ensuring that everyone feels respected, valued and celebrated for what they bring to our business.



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