Customer Service
6 months ago
Do you thrive on providing excellent customer service? Do you want to move into the world of logistics? Are you looking to work Monday - Friday only? We want to hear from you
Here at GXO Logistics, we’re recruiting a **Customer Service Advisor** to join our team in **Peterborough.**
Joining us on a permanent, full-time basis, you will be working Sunday to Thursday, 06:00am to 14:00pm.
**Pay, benefits and more**:
We’re looking to offer a salary of **£23,000** per annum and 25 days holiday (plus bank holidays). Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more
**What you’ll do on a typical day**:
- Liaise with carriers for booking in of inbound goods, and despatch via Nominated Carriers, within agreed operational windows.
- Liaise closely with the operations teams to fulfil customer requests
- Collate and produce reports and KPIs on a daily, weekly, and monthly basis
**What you need to succeed at GXO**:
- Previous experience working within a customer service team
- Experience of dealing with transport networks
- Previous administrative experience/report production
- Confident and highly motivated with an excellent teamwork ethic
- Good English verbal and written communication
**We engineer faster, smarter, leaner supply chains.
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