Business Support Administrator
5 months ago
We have an exciting opportunity for a Business Support Administrator to join our clients’ Business Services Finance function. This role involves delivering great customer service to the Trading team, using established, clear processes and ways of working, involving a high level of analytical support and attention to detail.
**Your Role**:
You will be part of a large team, which works at pace, ensuring the accurate processing of requests received from the Trading team and providing great customer service to a wide range of internal customers. You should have a strong team work ethic, attention to detail and enjoy developing working relationships. You’ll find yourself in a fast-paced and energetic environment, where new challenges arise all the time so having a positive approach to problem solving is key
This role will provide many opportunities to further develop both your technical and behavioural capabilities, with a wealth of experience and knowledge across the department.
**About you**:
- Intermediate Excel and analytical skills
- Keen attention to detail
- Confident communication skills and the ability to influence and engage at all levels
- Ability to develop strong working relationships within your team and with your customers
- Strong organisational skills and ability to prioritise workload
- Good Time Management skills
**Responsibilities**
- Accurate processing of requests submitted by the trading teams (_E.g. creation and maintaining of new lines to the business, / setting up and maintaining linksaves, accurate cost and commodity maintenance, and supporting accurate retail price changes_)
- Support key business activities, e.g., projects.
- Working as a team to resolve problems as they arise
- Pro-active checks to identify and resolve issues
- Maintaining strong relationships with the Trading categories
- Being a support function, providing advice and coaching, promoting best practice
- Measuring performance and monitoring progress - producing / analysing reports
- Delivering workloads within agreed Service Level Agreements, ensuring the business need is at the forefront of decisions
- Be flexible and agile and willing to take on additional activities within the Global Business Services
**Location: Leeds City Centre (Hybrid)**
**Salary: £11ph**
**Hours: Monday - Friday (37.5 hours)**
- (Jo Holdsworth Recruitment - Recruitment Agency)_
**Job Types**: Temporary contract, Temp to perm
Contract length: 3 months
**Salary**: £11.11 per hour
**Benefits**:
- Work from home
Schedule:
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Leeds, LS11 5AD: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: SJ/BSA
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