Vehicle Warranty
7 months ago
**Vehicle Warranty / Service Administrator**
**Contract Type: Permanent, full-time**
**Salary: £29,000 Plus Bonus OTE £ 33,800**
**Hours: Office based - Monday to Thursday 08.15 - 17.30**
**Friday 08.15 - 16.30**
**Company pension scheme**
**Cycle to work scheme**
**Long Service and Loyalty incentives.**
**SERE is looking to recruit a highly motivated Warranty Administrator.**
SERE Holdings Ltd is one of Northern Ireland’s largest family run businesses with a turnover of £70 million employing 300 staff, incorporating Motor Retailing, Executive Jet Charter and Handling, Aircraft Operations and Air and Road Medical Transportation.
We have an exciting opportunity for a hard-working and enthusiastic individual to join our aftersales team working across both our sites in Belfast and Lisburn. If you have exceptional customer service skills, take pride in what you do and want to join a busy, friendly and dynamic team, we’d love to hear from you.
Your role primarily will involve the administration of warranty claims for all franchises, whilst assisting in all administrative duties required in a busy aftersales department.
**Role**
- Liase with services advisors, technicians and managers to track warranty jobs through the workshop.
- Take responsibility for ensuring the timely submission and tracking of all warranty claims.
- Take control of warranty parts, their whereabouts, storage and return.
- Confidently use Manufacturer’s portals and Dealer Management Systems to invoice and submit claims.
- Forge strong working relationships with Manufacturer’s.
- Comply with all Manufacturer standards and deadlines.
**Experience**
- Minimum of 2 year’s experience working within a Service / Warranty Administration department.
- Organised with a keen eye for detail.
- Works well under pressure to meet deadlines.
- Ability to prioritise a busy and demanding workload with an all hands on deck approach.
**Job Types**: Full-time, Permanent
Pay: From £29,000.00 per year
**Benefits**:
- Company pension
- Cycle to work scheme
Schedule:
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Belfast: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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