Service Advisor

6 months ago


Belfast, United Kingdom C-Tech Recruitment Full time

**Service Advisor**

My client is a successful plant dealership based in the Belfast area. They are seeking to recruit a Service Advisor with experience in either commercial vehicles, construction plant, forklifts, agricultural equipment or a small car dealership. Salary is £28,000 - £35,000 on a Monday to Friday basis with no weekend work. This position would also suit a Plant Fitter who would like to get off the tools and move into an office based role.

**Role - Service Advisor**
- Co-ordinate and provide technical support for the company’s products using all company and supplier resources whilst ensuring all customers receive a responsive and reliable service to meet and exceed expectations.
- Maintain workshop scheduler system to co-ordinate workflow ensuring adequate coverage is provided at all times including holiday cover whilst keeping customers fully up to date on repair status.
- Provide contact for customers to ensure technical support matters are recorded and resolved.
- Liaise with sales and parts departments as well as suppliers to ensure highest level of customer support on technical/warranty issues.
- Provide reports and data to support warranty claims including ensuring engineers return all relevant damaged parts and supporting photos.

C-Tech Recruitment are an engineering and manufacturing recruitment agency with 20 years technical recruitment experience specialising in the Northern Ireland market.

Pay: £28,000.00-£35,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: 15138/JJC



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