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Administration Assistant
4 weeks ago
**Vacancy**: Administration Assistant
**Location**: Northolt
**Hours**: Monday - Friday 9:00am - 17:00pm
**Reports to**:Administration Manager
**Salary**:£22,000.00 **+ **Monthly Bonus = £24,000.00 OTE**
LCL Awards is one of the Building Services Engineering (BSE) sectors foremost Certification Bodies, offering qualifications via a network of approximately 200 approved centres located nationwide.
**Requirements**:
- Accurate and methodical approach with attention to detail
- Accurate and fast keyboard input skills
- Good levels of literacy and numeracy
- Able to work to deadlines and meet LCL Awards standards of service
- Good telephone mannerism and customer service skills
- Able to work well within a small team
- Good IT skills and knowledge of Microsoft Word, Excel and Outlook
**Job Description and Responsibilities**
- Support the administration team with general administration tasks including photo copying, faxing and filing.
- Dealing with post - Opening, pending, logging and franking post.
- Complete end of month tasks - Scanning and organizing boxed data in alphabetical order and ensuring accurate counts recorded.
- Certificates - Packing certificates up and allocating barcodes to each portfolio accurately.
- Scanning and saving data/photos
- Registrations on in house systems e.g. Parnassus
- Answer inbound calls from customers, maintaining a high level of customer service at all times and distributing to correct departments.
- Maintain and input learners’ details and achievements into internal certification management systems and external databases of certificated operatives.
- Maintain secure storage/archiving and disposal of learners paperwork
- Provide administrative support to the Senior Administrator, Administration Manager, Operations Manager and Operations Director
- Logging of all incoming qualification portfolios from approved centres
- Document review of learners qualification and assessment documentation from approved centres and ensure it meets LCL Awards requirements
**Employee Benefits**
We offer rewarding employee benefits including, 24 days holiday in addition to the standard 8 bank holidays, we also offer you an additional paid holiday day for your birthday and a workplace pension scheme. Further employee benefits include; Cycle to work scheme, free staff parking and the Specsavers premium optical care scheme.
**Job Types**: Full-time, Permanent
**Salary**: £22,000.00-£24,000.00 per year
**Benefits**:
- Company events
- Company pension
- Cycle to work scheme
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
Application question(s):
- Will you be able to reliably commute to Northolt for this job?
Work Location: One location
Application deadline: 13/03/2023
Reference ID: LCLAdmin
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