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Administration Assistant Support

3 months ago

Northolt, United Kingdom Logic4Training Full time

**Vacancy**: Administration Assistant Support

**Location**: Northolt UB5

**Hours**: Monday - Friday 9:00am - 17:00pm

**Reports to**:Administration Manager

**Salary**:£23,460.00 **+ **Monthly Bonus = £25,500.00 OTE**

**Job Overview**
We are seeking a organized and detail-oriented Administration Assistant to join our team. As an Administrative Assistant, you will provide support to ensure efficient operation of the office. This is a vital role in our organization, requiring excellent communication skills and the ability to multitask effectively.

**Requirements**:

- Accurate and methodical approach with attention to detail
- Accurate and fast keyboard input skills
- Good levels of literacy and numeracy
- Able to work to deadlines and meet LCL Awards standards of service
- Good telephone mannerism and customer service skills
- Able to work well within a small team
- Good IT skills and knowledge of Microsoft Word, Excel and Outlook

**Job Description and Responsibilities**
- Support the administration team with general administration tasks including photo copying, faxing and filing.
- Dealing with post - Opening, pending, logging and franking post.
- Complete end of month tasks - Scanning and organizing boxed data in alphabetical order and ensuring accurate counts recorded.
- Certificates - Packing certificates up and allocating barcodes to each portfolio accurately.
- Scanning and saving data/photos
- Registrations on in house systems e.g. Parnassus
- Answer inbound calls from customers, maintaining a high level of customer service at all times and distributing to correct departments.
- Maintain and input learners’ details and achievements into internal certification management systems and external databases of certificated operatives.
- Maintain secure storage/archiving and disposal of learners paperwork
- Provide administrative support to the Senior Administrator, Administration Manager, Operations Manager and Operations Director
- Logging of all incoming qualification portfolios from approved centres
- Document review of learners qualification and assessment documentation from approved centres and ensure it meets LCL Awards requirements.
- Maintain and input learners details and achievements in to internal certification management system and external database of certificated operatives
- Issue of certificates & ID cards and clearing any related enquiries from learners and approved centres

We offer rewarding employee benefits including, 24 days holiday in addition to the standard 8 bank holidays, we also offer you an additional paid holiday day for your birthday and a workplace pension scheme. Further employee benefits include; Cycle to work scheme, free staff parking and the Specsavers premium optical care scheme. If you are a motivated individual with administrative skills, we encourage you to apply.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Cycle to work scheme

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

Application deadline: 26/04/2024
Reference ID: LCL Admin Support