Casework Admin Support

7 days ago

London, United Kingdom HM Prison & Probation Service Full time

**Details**:
**Reference number**:

- 232891**Salary**:

- £22,238 - £24,689**Grade**:

- Administrative Officer- Band 3**Contract type**:

- Permanent**Type of role**:

- Other**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of posts**:

- 10Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- This position is based at 1 RUSKIN SQUARE CROYDON, CR0 2WFAbout the job

**Summary**:

- Please refer to the Job Description**Job description**:
The Public Protection Casework Section (PPCS), within HMPPS, is responsible for the management of the parole process and the recall of offenders to custody. The jobholder’s responsibilities involve providing casework support to casework teams dealing with indeterminate/determinate sentenced prisoners’ cases. Work involves liaison with prisons, Parole Board and other stakeholders as well as dealing with prisoners, solicitors and other interested parties. All of the work requires the ability to meet tight deadlines, organise and prioritise the work and manage the delivery of work to targets. Some of the material handled is of a disturbing and sensitive nature.

**Overview of the job**

The Public Protection Casework Section (PPCS) is placed within Public Protection Group within the Community Interventions Directorate. The posts are based in HQ and are located at Southern House, Croydon. The posts are not operational.

The main function of PPCS is to ensure the oversight of the Generic Parole Process (GPP) for indeterminate sentenced prisoners and to ensure the timely processing of recalls to custody & subsequent re-release of licensed determinate and indeterminate sentenced prisoners and processing requests for licence variations. It also reviews cases referred by the Prisons and Probation Ombudsman (PPO); reviews appeals against adjudications; and assists with Royal Prerogative of Mercy cases.

The job holder will report to a Case Manager and will have responsibility for a specific caseload.

**Summary**

The jobholder's responsibilities involve providing casework support to casework teams dealing with indeterminate/determinate sentenced prisoners' cases. Work involves liaison with prisons, Parole Board and other stakeholders as well as dealing with prisoners, solicitors and other interested parties. All of the work requires the ability to meet tight deadlines, organise and prioritise the work and manage the delivery of work to targets.

There is a considerable amount of correspondence from prisons, prisoners and their solicitors. The work involves indeterminate sentenced prisoners and some of the material handled is of a disturbing and sensitive nature.

**Responsibilities, Activities and Duties**

The job holder will be required to carry out the following responsibilities, activities and duties:

- Responsible for accurate data entry to PPUD and data bases
- Chasing of outstanding reports & information.
- Dealing with routine telephone enquiries
- Responsible for photocopying
- Responsible for the bulk scanning and uploading of documents on to PPUD
- Responsible for the opening and scanning/distributing post and identifying document type
- Performs general administrative duties at the request of managers
- Responsible for drafting routine letters and minuting of files

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh

**Responsibilities**:

- Please refer to the Job Description**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Communicating and Influencing
- Working Together
- Managing a Quality Service
- Delivering at Pace

**Benefits**:

- Access to learning and development
- A working environment that supports a range of flexible working options to enhance your work life balance
- A working culture which encourages inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
- Annual Leave
- Public Holidays
- Season Ticket Advance

Things you need to know

**Security**:
- People working with government assets must complete basic personnel security standard checks.**Selection process details**:

- This vacancy is using Success Profiles, and will assess your Behaviours, Strengths and Experience.- Feedback will only be provided if you attend an interview or assessment.**Nationality requirements**:
This job is broadly open to the following groups:

- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of

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