Caseworker

6 months ago

London, United Kingdom Webrecruit Full time

Homebased (living in London, Surrey, Sussex or Kent with travel to customers’ homes)

About Us

Perennial is the nation's only charity dedicated to helping people in horticulture. Together with our network of partners, we provide free support, information, advice and services for horticulturalists and their loved ones experiencing illness, bereavement, family and work issues.

We have a real focus on improving the health and wellbeing outcomes of people working in horticulture and have an ambitious preventative strategy to create better futures for people working in horticulture.

We are currently seeking a Caseworker to join our Casework Team on a permanent, full-time basis.

The Benefits
- Salary of up to £30,000 per annum (depending on experience)
- 25 days’ holiday, plus Bank Holidays
- Pension
- DIS benefit (3x salary)
- Sickness pay
- Comprehensive benefits package
- Well-established family friendly policies, including the ability to have extra unpaid leave
- Time off for dependants

This is a fantastic opportunity for a certified advice and guidance professional with experience of staffing a helpline and an understanding of interventions to join our crucial organisation.

This is your chance to play a pivotal part in cultivating an empowered and supportive environment for those in need within the horticulture community.

The Role

As a Caseworker, you will provide advice, information and support to horticulturalists experiencing challenges and adverse life events.

Working collaboratively with horticulturalists and their families, you will help explore issues and identify, co-ordinate and implement solutions.

You will offer generalist advice across areas such as social care, health, benefits, housing and employment, aiming to build enough confidence for the individual to address these problems personally in the future.

About You

**To be considered as a Caseworker, you will need**:

- Experience undertaking comprehensive holistic assessments across outcome areas of health, wellbeing, self-care, housing, money, family, relationships, safety and crime
- Experience measuring the impact of interventions delivered
- Experience delivering a telephone helpline or advice service in the community or service users' homes
- Experience of working within safeguarding frameworks
- Good knowledge of legal and welfare issues relating to children and vulnerable adults
- A certificate in Advice and Guidance (or the willingness to gain the qualification during the probationary period)

Please note, this role requires some weekend working and overnight stays. Travel across the UK to meetings will be required.

Other organisations may call this role, Helpline Caseworker, Benefits Advisor or Employment Advisor.

Webrecruit and Perennial, Gardeners' Royal Benevolent Society are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

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