Parliamentary Caseworker

2 months ago


London, United Kingdom Hive Support Ltd Full time

Andrew Lewer, MP for Northampton South, is looking to recruit a Caseworker to be part of his Parliamentary team, based in Westminster. Caseworkers have an important role in an MP’s office, ensuring constituents concerns are heard and action. This is a unique opportunity to be part of a team making a real impact for the people of Northampton South.

**Requirements**:

- Experience of casework, a public-facing role or working directly with the public is desirable.
- Excellent verbal and written communication skills and confidence interacting with, and advocating on behalf of, a wide range of people.
- Clear and concise letter writing style.
- Good attention to detail and ability to prioritise their workload.

**Duties will include, but not limited to**:

- Answering enquiries from constituents and progressing casework as required
- Logging cases, monitoring progress, and ensuring data is held and processed in accordance with regulations
- Ensure that casework is dealt with promptly, sensitively, confidentially, and accurately
- Liaise with Government agencies, local government departments, and others to resolve constituency matters
- Researching local, regional, and national issues to support the MP’s work
- Maintaining an up-to-date knowledge of relevant policy and legislation

**Salary**: £24,000.00-£36,413.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Work Location: One location



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