Non-executive Board Members
4 weeks ago
**Details**:
**Reference number**:
- 261815**Salary**:
- £100,000 - £10,000**Job grade**:
- Other**Contract type**:
- Temporary**Length of employment**:
- n/a**Type of role**:
- Other**Working pattern**:
- Part-time**Number of jobs available**:
- 2Contents
Location
About the job
**Benefits**:
Things you need to know
Location
- City of Westminster, London (region), SW1P 4QPAbout the job
**Job summary**:
**Parliamentary and Health Service Ombudsman**
**Non-Executive Board Members**
**Remuneration: £10,000 for around two days per month**
**Location: Manchester and London**
At the Parliamentary and Health Service Ombudsman (PHSO), the national Ombudsman, we provide a free national service for citizens with unresolved complaints, making final decisions on complaints about UK government and the NHS in England. We have substantial influence to address injustice and inequality, operating with independence and impartiality to hold institutions and organisations to account and to right individual wrongs. We are in a unique position to identify and respond to recurrent issues, and our work frequently leads to systemic change that makes organisations, and people’s experience of them, better.
**Job description**:
Increasingly visible and active in the international Ombudsman community, we are well on the way to becoming an exemplary Ombudsman service, clear in our values of Independence, Fairness, Excellence and Transparency. We have taken significant strides forward in resolving challenging cases, producing influential policy reports that are taken seriously by Parliament, and enhancing the trust of stakeholders. We have a strong voice and we have reported on a range of issues, from the impact of Windrush, to Employment and Support Allowance, to State Pension age communications. Our work is socially important.
We are one year into an ambitious three-year strategy, focusing on improving access and raising awareness of our service so that more people benefit from it, including disadvantaged communities and voices heard less often. It gives prominence to the harnessing of data and using technology to increase transparency and to maximise the impact of lessons learned. It provides for a significant increase in effort to enable the provision of a modern, digital casework service, that can meet the increased demands placed upon it.
**Person specification**:
We are looking for two new Board members to join a well-functioning and collaborative team, who will bring the necessary experience and personal values and qualities that will help shape strategic thinking and support the delivery of our three-year strategic plan.
We are looking for individuals from a range of backgrounds and are particularly interested in qualified accountants with an understanding of public sector financial and risk management, and leaders who bring strategic customer, business transformation, and digital credentials.
This is a challenging and interesting time to join us. Wherever you are now, you will be assured of a warm welcome to an effective and committed group and we look forward to hearing from you.
**Benefits**:
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
Things you need to know
**Selection process details**:
**Closing date is Monday 6 February 2023, 09:00**
Feedback will only be provided if you attend an interview or assessment.**Security**:
- People working with government assets must complete basic personnel security standard checks.**Nationality requirements**:
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements**Working for the Civil Service**:
- The Civil Service Code sets out the standards of behaviour expected of civil servants.
- We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.-
- Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.**Contact point for applicants**:
Job contact:
- Name:
- Telephone:
- 07827 201500 07794 593878Recruitment team :
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