Spa Host

4 weeks ago

BurtonOnTrent, United Kingdom Hoar Cross Hall - Spa Full time

**Spa Host - Part Time**

Do you have a passion for impeccable service?

As a Spa Host you will be acting as an ambassador for our spa retreat. You will have a natural way with people, naturally organised, and the drive to maintain and improve standards. You will work as part of a supportive team creating relaxing experiences for our guests.

**Our Purpose**

Here at Hoar Cross Hall our aim is to treat our guests as a friend of the family and to create positive memorable experiences during their stay or visit to the Hall and Spa.

Our purpose is to hire people with passion and positivity. We train you for skill, nurture you to grow and achieve your goals.

**Your skills and expertise**:

- You will ensure clients receive excellent quality of service and provide customer care to the highest standard.
- You will give advice and complete future bookings when required.
- You will maintain the standards and operation of the spa and work alongside the therapy team.
- Greet client and check in for treatments in a polite and professional manner.
- Answering telephone quickly and professionally
- Acknowledging guests ensuring high quality delivery of services
- Be aware of allergies or medical conditions of guests.

**Benefits**:

- Competitive Rate of Pay
- Complimentary use of the leisure and spa facilities
- Free Parking
- Discount on overnight stays and spa days
- 30% discount on food and drink
- Excellent Induction and training programme
- Perkbox Online benefits and discounts
- A fun, supportive and inclusive work environment with loads of development opportunities

People say you can’t choose your family, well we choose you to be part of ours.

**B Better than yesterday - **We exceed expectations

**A Aim High - **We deliver exceptional guest experience

**R Right Thing - **We do the right thing, acting with integrity

**O Own it - **We are responsible for our actions and decisions

**N Now - **We operate with a sense of urgency and discipline

**S Support - **We are team players in everything we do

INDFOH

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