Porter

6 months ago


BurtonOnTrent, United Kingdom Hoar Cross Hall - Reception Full time

**‘WelcomeMay all who enter as guests, leave as friends’**

Are you passionate about people? Maybe you’re the host of your family, always on hand to make sure your guests have everything they need to put their feet up and relax? If so, we have the job for you.

As part Porter and part of our Front of House team, you will play a critical role in creating the best first and last impression, from welcoming on arrival through to waving our guests off at the end of the day delivering an experience that brings them back again and again.

**Our Purpose**

Here at Hoar Cross Hall our aim is to treat our guests as a friend of the family and to create positive memorable experiences during their stay or visit to the Hotel and Spa.

Our purpose is to hire people with passion and positivity. We train you for skill, nurture you to grow and achieve your goals.

**The Role**:

- To assist guests on arrivals and departure
- To show guests to their rooms and demonstrate features of the room to our guests.
- Transfer of luggage, including labelling and storage
- To provide tours of the hotel facilities
- Replenishment of refreshments throughout the day
- Arranging Taxis and assisting guests to and from their car with their luggage
- Room service assistance

**Benefits**:

- Competitive Rate of Pay
- Complimentary use of the leisure and spa facilities
- Free Parking
- Discount on overnight stays and spa days
- 30% discount on food and drink
- Excellent Induction and training programme
- Perkbox Online benefits and discounts
- A fun, supportive and inclusive work environment with loads of development opportunities

People say you can’t choose your family, well we choose you to be part of ours.

**B Better than yesterday - **We exceed expectations

**A Aim High - **We deliver exceptional guest experience

**R Right Thing - **We do the right thing, acting with integrity

**O Own it - **We are responsible for our actions and decisions

**N Now - **We operate with a sense of urgency and discipline

**S Support - **We are team players in everything we do

INDFOH


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