Customer Service Representative

6 months ago


Tamworth, United Kingdom The Malted Waffle Company Full time

Key roles include general office administration duties including but not limited to:

- Customer service - calling customers, responding to customer issues, handling customer orders, opening and closing accounts, managing customer relationships, arranging collections from customers
- Sales administration - taking orders, sending invoices to customers, managing courier and delivery questions, answering questions regarding products and services
- Accounts support - sending invoices, statements, credit control, saving down invoices, scheduling payments and other accounting procedures

You will be working within the Customer Service team with two other colleagues and working to support the Managing Director.

Employment details:
Monday - Friday 10am - 4pm (30 hours)

In-office work only

28 days holiday including bank holidays

Birthday given as extra holiday

Free parking on site

**Job Types**: Part-time, Permanent

Pay: £11.50 per hour

Expected hours: 30 per week

**Benefits**:

- Casual dress
- Free parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Tamworth: reliably commute or plan to relocate before starting work (required)

Work Location: In person



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