Customer Service Representative
1 month ago
Key customer account responsibility, order receipt, contract review, material status
Monthly customer order book alignment
Update customer order status report for key accounts, weekly/monthly
Management of customer forecast data
Liaise daily with Panning & Procurement team to ensure Supply Chain supports customer order book demand and buffer levels.
Liaise daily with Logistics team regarding customer shipments
Ensuring co-ordination and timely replies to all customer queries.
Providing commercial and administrative support to the Management and Commercial team.
Preparation of customer quotations including spot sales business.
- Perform any other reasonable requests made by the Company for which you have the necessary training and experience.
- Experience of working in a manufacturing environment, using integrated ERP systems - **SAP experience is preferable - Order to Cash**:
- Minimum 3 years’ experience of working within a busy sales department
- Excellent communication and people skills Good Planning and organizing skills- Knowledge of ERP systems
- Good knowledge of Excel
- Ability to work on own initiative and be self-motivated and work as part of a team
- Time management
**About Howmet Aerospace
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