Customer Service Representative

1 month ago


Tamworth, United Kingdom Howmet Aerospace Full time

Key customer account responsibility, order receipt, contract review, material status

Monthly customer order book alignment

Update customer order status report for key accounts, weekly/monthly

Management of customer forecast data

Liaise daily with Panning & Procurement team to ensure Supply Chain supports customer order book demand and buffer levels.

Liaise daily with Logistics team regarding customer shipments

Ensuring co-ordination and timely replies to all customer queries.

Providing commercial and administrative support to the Management and Commercial team.

Preparation of customer quotations including spot sales business.
- Perform any other reasonable requests made by the Company for which you have the necessary training and experience.
- Experience of working in a manufacturing environment, using integrated ERP systems - **SAP experience is preferable - Order to Cash**:

- Minimum 3 years’ experience of working within a busy sales department
- Excellent communication and people skills Good Planning and organizing skills- Knowledge of ERP systems
- Good knowledge of Excel
- Ability to work on own initiative and be self-motivated and work as part of a team
- Time management

**About Howmet Aerospace



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