Customer Service Representative
14 hours ago
We are seeking a Customer Service Representative to provide exceptional service and support to our clients in Tamworth, UK. The ideal candidate will have excellent communication skills, be able to handle high-volume queries, and possess a strong attention to detail.
About the Role:
As a Customer Service Representative, you will be the first point of contact for customers, providing accurate information regarding products and services. You will also resolve customer issues efficiently, escalate when necessary, and process customer orders. Additionally, you will work closely with other departments to ensure customer satisfaction and assist with administrative tasks when needed.
Requirements:
To be successful in this role, you will need previous experience in a customer service role, excellent communication and problem-solving skills, and the ability to handle high-volume queries while maintaining attention to detail. Proficiency in Microsoft Office and CRM systems is also required. You must be able to work both independently and as part of a team, with flexible working hours including weekends. The estimated salary for this position is £25,000 - £35,000 per annum, depending on experience.
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