Customer Service and Sales Development Representative

1 day ago


Tamworth, Staffordshire, United Kingdom Glen Callum Associates Full time

About the Company

Glen Callum Associates is a leading provider of C-class Garage Workshop Consumables programmes to vertical markets expanding across the Engineering Supplies, Industrial Distribution, and MRO space.

We are committed to delivering exceptional customer service and building strong relationships with our clients. Our team is dedicated to achieving revenue growth targets and identifying opportunities to increase average order values.

Job Overview:

This role is ideal for a motivated and results-driven individual who is passionate about sales and customer service. You will work closely with our sales team to develop and execute sales strategies, build and maintain strong relationships with existing and new customers, and identify opportunities to increase average order values.

Responsibilities:

  1. Develop and execute sales strategies to achieve revenue growth targets.
  2. Build and maintain strong relationships with existing and new customers.
  3. Take orders and process payments while providing excellent customer service.
  4. Identify opportunities to increase average order values and upsell/cross-sell products.
  5. Onboard new customers and ensure a smooth customer experience.

Requirements:

  • Degree-level education or equivalent work experience.
  • Excellent communication and interpersonal skills.
  • A proven track record of sales success and customer relationship building.
  • Familiarity with Microsoft Excel and other productivity tools.
  • Punctual and enthusiastic, with a can-do work ethic.

Estimated Salary: £30k + bonus + pension



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