Operations/logistics Assistant
3 months ago
Nustone is one of the leading growing companies in the landscape industry. With our main depot in Colchester and a new depot in Kettering, we are a trusted name in the industry to supply quality materials at affordable prices.
**Key responsibilities**:
- Arranging for third party pallet collections.
- Raising claims for transport damages.
- Liaising with customers.
- General ad-hoc office duties.
- Speaking with transport companies.
- Communicating with customers in a professional and timely manner.
- Picking and packing sample orders.
- Amending our systems with the required updates
- Updating Logistics KPI's
- Raising Manufacturing Orders for the yard team
- Any additional administration tasks as required
- Offer any operational feedback to support improvements to the Quality Management System
**Must have Requirements**:
- At least 3 years of recent customer service/operations experience.
- At least 3 years logistics experience.
- Proficient in computer usage, with good typing skills and familiarity with the Microsoft Office Suite.
- Eligibility to work in the UK.
- Similar background/Industry experience.
- Communication skills.
- Able to speak to customers over the phone or face to face in a professional manner.
- Experience in dealing with transport companies.
- Experience in Odoo system would be an advantage
- Previous experience with Microsoft Office, particularly Excel is essential.
- This role requires an organised individual with an exceptional attention to detail and can work under pressure at times
- A team player.
- Ability to communicate effectively both inside the business and externally.
- Must have the ability to adapt to ever changing procedures.
- To demonstrate flexibility in your approach to new duties by supporting the needs of the business.
**Details**:
- £22,500 - £25,000 per annum, dependant on experience.
- 48 hours per week, Monday to Saturday.
- Business hours - 8am to 5pm (flexibility may be required).
- 28 days holiday (including bank holidays).
- Free on-site parking.
- Company pension scheme.
- Casual dress.
Must be eligible to work in the UK.
**Job Types**: Permanent, Full-time
**Benefits**:
- Casual dress
- Company pension
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Monday to Saturday
Ability to commute/relocate:
- Colchester: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
**Salary**: £22,000.00-£25,000.00 per year
**Benefits**:
- Casual dress
- Company pension
- Employee discount
- Free parking
- On-site parking
Schedule:
- Day shift
- Weekend availability
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- Customer service: 3 years (required)
- Logistics: 3 years (required)
**Language**:
- English (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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