Technical Support
5 months ago
**Technical Support**
Cardiff
**Who are we?**
ID Management Systems is the UK’s NO# Supplier of ID Cards, Software, Printers and Accessories, for 30 years we’ve been at the top of the ID Card industry supplying some of the country’s biggest names with access and smart cards, card holders, printed lanyards, card printers and software.
Located in modern offices on Cathedral Road, Cardiff backing on to Sophia Gardens.
We’re a very close knit team operating in a friendly environment where the team really does come first so that we can provide the best possible service to our customers.
**Technical Support - The Vacancy**
We’re currently searching for a Permanent IT Support Assistant to join our team not only to service ID card production equipment including software support and integration and provide customer service, but also to have sales skills and also to build their skills as a software integrator by building on our Information Management System and develop SQL skills in order to perform data queries directly on the database. The role will also include a requirement for assisting in packaging and despatch departments and including logging in and booking assignments as required. Could suit a person who has finished a degree in IT or college depending on qualifications and tests.
**Technical Support - Key Responsibilities**:
- (required) Good problem solving/IT skills.
- Support of internal computer network and server 2007/12 installation
- All Database manipulation and strong Excel skills
- Support VOIP internal telephone system
- 1st and 2nd line Customer facing telephone/remote software and printer support
- Support Windows 7/10 Desktop machines, software and printers.
- Able to use remote software for customer support
- Provide the best level of customer service for our customers in the realm of ID production equipment, RFID technology, and a range of ID production software.
- Perform maintenance on ID production equipment, such as card software, card printers and troubleshooting.
- Proactively seek to develop your own knowledge on the ever-evolving technologies that exist in the smartcard and ID industry.
- Maintain internal IT requirements.
- (required) Perform SQL queries to fetch a multitude of data directly from our databases.
- (required) Own your own vehicle with a full driving license to allow you to drive to customer sites when required for demonstration of software and support issues.
**Smart to casual work attire**
**Standard holidays**
**Company pension**
**Generous car allowance**
**Could consider 10am - 4:30pm Monday to Friday or full-time employment.**
**Salary - £11.44 per hour.**
**Job Type**: Permanent
Pay: £11.44 per hour
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Reference ID: 8093
-
Technical Support Specialist
7 days ago
Cardiff, Cardiff, United Kingdom Rise Technical Recruitment Full timeTechnical Support SpecialistAre you looking to gain a lifelong skillset in a futureproof industry through technical training on energy efficiency systems?Rise Technical Recruitment is seeking a Technical Support Specialist to join our client, a leading energy efficiency specialist providing grant funded energy saving solutions to domestic properties. With...
-
Senior Technical Specialist
1 month ago
Cardiff, Cardiff, United Kingdom Rise Technical Recruitment Full timeTechnical Product ManagerRise Technical Recruitment is seeking a highly skilled Technical Product Manager to join our team. As a Technical Product Manager, you will be responsible for managing customer projects, providing technical support, and driving continuous improvement of our technical service.The Role:Technical approval of drawings and...
-
Senior Technical Specialist
1 month ago
Cardiff, Cardiff, United Kingdom Rise Technical Recruitment Full timeTechnical Product ManagerRise Technical Recruitment is seeking a highly skilled Technical Product Manager to join our team. As a Technical Product Manager, you will be responsible for managing customer projects, providing technical support, and driving continuous improvement of our technical service.The Role:Technical approval of drawings and...
-
Technical Sales Professional
6 days ago
Cardiff, Cardiff, United Kingdom Rise Technical Recruitment Full timeTechnical Sales ProfessionalRise Technical Recruitment is seeking a skilled Technical Sales Professional to join our team. As a Technical Sales Professional, you will be responsible for developing and maintaining strong relationships with clients, identifying new business opportunities, and providing technical expertise to support sales efforts.Key...
-
Technical Auditor
4 weeks ago
Cardiff, Cardiff, United Kingdom ETS Technical Selection Full timeJob OverviewWe are seeking a skilled Technical Auditor to join our team at ETS Technical Selection. As a Technical Auditor, you will be responsible for conducting site assessments of Construction Product Manufacturing sites, with a focus on Management Systems and processes.Key Responsibilities:Conduct regular site assessments to ensure compliance with...
-
Technical Auditor
4 weeks ago
Cardiff, Cardiff, United Kingdom ETS Technical Selection Full timeJob OverviewWe are seeking a skilled Technical Auditor to join our team at ETS Technical Selection. As a Technical Auditor, you will be responsible for conducting site assessments of Construction Product Manufacturing sites, with a focus on Management Systems and processes.Key Responsibilities:Conduct regular site assessments to ensure compliance with...
-
Senior Technical Project Manager
1 month ago
Cardiff, Cardiff, United Kingdom Rise Technical Recruitment Full timeTechnical Project Lead OpportunityWe are seeking a highly skilled Technical Project Lead to join our team at Rise Technical Recruitment. As a Technical Project Lead, you will be responsible for managing customer projects from cradle to grave, providing technical support, and driving continuous improvement of our technical service.The Role:Technical approval...
-
Senior Technical Project Manager
1 month ago
Cardiff, Cardiff, United Kingdom Rise Technical Recruitment Full timeTechnical Project Lead OpportunityWe are seeking a highly skilled Technical Project Lead to join our team at Rise Technical Recruitment. As a Technical Project Lead, you will be responsible for managing customer projects from cradle to grave, providing technical support, and driving continuous improvement of our technical service.The Role:Technical approval...
-
Senior Technical Advisor
3 weeks ago
Cardiff, Cardiff, United Kingdom Rise Technical Recruitment Limited Full timeTechnical Project ManagerWe are seeking a highly skilled Technical Project Manager to join our team at Rise Technical Recruitment Limited. As a Technical Project Manager, you will be responsible for providing technical support, product testing, and continuous improvement of our technical service.Key Responsibilities:Technical approval of drawingsCalculations...
-
Senior Technical Advisor
3 weeks ago
Cardiff, Cardiff, United Kingdom Rise Technical Recruitment Limited Full timeTechnical Project ManagerWe are seeking a highly skilled Technical Project Manager to join our team at Rise Technical Recruitment Limited. As a Technical Project Manager, you will be responsible for providing technical support, product testing, and continuous improvement of our technical service.Key Responsibilities:Technical approval of drawingsCalculations...
-
Senior Technical Advisor
3 weeks ago
Cardiff, Cardiff, United Kingdom Rise Technical Recruitment Limited Full timeTechnical Project ManagerWe are seeking a highly skilled Technical Project Manager to join our team at Rise Technical Recruitment Limited. As a Technical Project Manager, you will be responsible for managing customer projects from cradle to grave, providing technical support, and ensuring the continuous improvement of our technical service.Key...
-
Senior Technical Advisor
3 weeks ago
Cardiff, Cardiff, United Kingdom Rise Technical Recruitment Limited Full timeTechnical Project ManagerWe are seeking a highly skilled Technical Project Manager to join our team at Rise Technical Recruitment Limited. As a Technical Project Manager, you will be responsible for managing customer projects from cradle to grave, providing technical support, and ensuring the continuous improvement of our technical service.Key...
-
Technical Sales Specialist
2 weeks ago
Cardiff, Cardiff, United Kingdom Rise Technical Recruitment Limited Full timeTechnical Sales SpecialistRise Technical Recruitment Limited is seeking a skilled Technical Sales Specialist to join their team. As a Technical Sales Specialist, you will work closely with customers to understand their technical needs and provide solutions that meet their requirements.Key Responsibilities:Deliver technical projects to customersLiaise with...
-
Technical Sales Professional
4 weeks ago
Cardiff, Cardiff, United Kingdom Rise Technical Recruitment Limited Full timeTechnical Sales Engineer OpportunityWe are seeking a highly skilled Technical Sales Engineer to join our team at Rise Technical Recruitment Limited. As a Technical Sales Engineer, you will be responsible for driving sales growth and delivering exceptional customer service.Key Responsibilities:Develop and execute sales strategies to meet and exceed sales...
-
Technical Sales Professional
4 weeks ago
Cardiff, Cardiff, United Kingdom Rise Technical Recruitment Limited Full timeTechnical Sales Engineer OpportunityWe are seeking a highly skilled Technical Sales Engineer to join our team at Rise Technical Recruitment Limited. As a Technical Sales Engineer, you will be responsible for driving sales growth and delivering exceptional customer service.Key Responsibilities:Develop and execute sales strategies to meet and exceed sales...
-
Technical Support Engineer
2 months ago
Cardiff, Cardiff, United Kingdom Alcumus Full timeAbout the RoleWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Alcumus. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients, ensuring that their IT needs are met and exceeded.Key ResponsibilitiesProvide 3rd line technical support to our...
-
Technical Support Engineer
2 months ago
Cardiff, Cardiff, United Kingdom Alcumus Full timeAbout the RoleWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Alcumus. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients, ensuring that their IT needs are met and exceeded.Key ResponsibilitiesProvide 3rd line technical support to our...
-
Technical Support Specialist
2 weeks ago
Cardiff, Cardiff, United Kingdom RedChair Recruitment Full timeTechnical Support ConsultantOur client, a leading IT consultancy firm, is seeking a full-time Technical Support Consultant to join their team in London. This role involves providing advanced technical support, troubleshooting complex issues, and delivering exceptional customer assistance.Key Responsibilities:Provide Level 3 technical support and...
-
Technical Support Specialist
2 weeks ago
Cardiff, Cardiff, United Kingdom RedChair Recruitment Full timeTechnical Support ConsultantOur client, a leading IT consultancy firm, is seeking a full-time Technical Support Consultant to join their team in London. This role involves providing advanced technical support, troubleshooting complex issues, and delivering exceptional customer assistance.Key Responsibilities:Provide Level 3 technical support and...
-
Technical Specialist
1 week ago
Cardiff, Cardiff, United Kingdom Rise Technical Recruitment Full time £34,000 - £36,500Production Engineer - Medical DevicesWe are seeking an electronically minded engineer from a manufacturing background to join our team as a Production Engineer in the medical devices industry. This is a great opportunity to technically progress your skillset and be recognised for your responsibility and technical prowess.As a Production Engineer, you will...