Technical Support Associate

5 days ago


Cardiff, Cardiff, United Kingdom Recruit4staff Full time

We are looking for a skilled Technical Support Associate to join our team in Holywell. As a Technical Support Associate, you will play a crucial role in ensuring seamless service delivery to our customers.

About the Position
  • Salary range: $25,000 - $26,000 per year

The successful candidate will be responsible for scheduling and coordinating order books for engineer service visits. This includes contacting customers and engineers, resolving queries, and processing orders onto SAGE200 when necessary.

Main Responsibilities
  1. Arrange schedules for engineer service visits
  2. Inform customers and engineers about booking details
  3. Address customer queries and resolve service-related issues
  4. Enter orders into SAGE200
  5. Support the purchasing team with spare part stock lists and supplier orders
  6. Develop the service function for customers and service engineers
  7. Keep customers updated on repair progress and replacement parts
Essential Skills
  • Previous experience in a service advisor or scheduling role
  • Strong communication and organizational skills
  • SAGE200 CRM system experience desirable
  • Mechanical or technical background beneficial
  • Administrative expertise essential
Work Location

Easy commutability to Mold, Rhyl, Denbighshire, Flintshire, Chester, or Wrexham is required



  • Cardiff, Cardiff, United Kingdom Calco Services Full time

    About This Job:">We are seeking a highly experienced BMS engineer to join our team at Calco Services. The successful candidate will be responsible for providing technical support and maintenance to our clients' buildings across London, ensuring that all systems are running efficiently and effectively.">About Us:">Calco Services is a leading provider of...


  • Cardiff, Cardiff, United Kingdom CBAT - Care Business Associate Training Full time

    Care Business Associate Training (CBAT) is offering an exciting opportunity for Freelance Associate Trainers to join their team and deliver high-quality training in adult and childcare services.This is a flexible, freelance position that allows you to work from home and choose your own schedule.About CBATCBAT is a leading provider of training solutions,...


  • Cardiff, Cardiff, United Kingdom CBAT - Care Business Associate Training Full time

    Care Business Associate Training (CBAT) is recruiting Freelance Associate Trainers to join their team and deliver high-quality training in adult and childcare services.The ideal candidate will have experience in Health and Social Care, a DBS check, relevant insurances, and a training or teaching qualification.About the RoleThis is a flexible, freelance...


  • Cardiff, Cardiff, United Kingdom Rise Technical Recruitment Full time

    Role Overview: Technical Commercial ExpertAbout the Role:We are seeking a skilled technical commercial expert to provide technical support and guidance to clients in the engineering, construction, and infrastructure sectors.Your Key Responsibilities:To provide technical expertise and support to clients, ensuring they receive optimal solutions to meet their...


  • Cardiff, Cardiff, United Kingdom WGC Ltd. Full time

    Job Role: Housekeeping Support AssociateWe are seeking a highly skilled and motivated individual to join our team as a Housekeeping Support Associate. In this role, you will be responsible for providing support to the housekeeping team in daily operations.You will work closely with the team to ensure that all guests receive a high level of service.The...


  • Cardiff, Cardiff, United Kingdom Beacon Support Full time

    At Beacon Support Ltd., we are committed to providing exceptional support services to Higher Education students with disabilities or mental health conditions. We are seeking a highly skilled and compassionate Specialist Mentor to join our team.Key ResponsibilitiesThe successful candidate will be responsible for providing one-to-one support to students,...


  • Cardiff, Cardiff, United Kingdom Bannatyne Full time

    Job Title: Poolside Support AssociateWe are seeking a dedicated and detail-oriented Poolsidde Support Associate to join our team at Bannatyne. The ideal candidate will have previous experience in domestic or cleaning roles and be able to maintain high standards of cleanliness and hygiene.Salary:Approximately £ph for over 21's and NMW for under 21's,...


  • Cardiff, Cardiff, United Kingdom Tradewind Recruitment Full time

    About the PositionThe Learning Support Associate role is an excellent opportunity for individuals who are passionate about education and committed to promoting the Welsh language. As a Learning Support Associate, you will play a vital role in supporting pupils in their academic and personal development.Main DutiesSupport pupils in various subjects, including...


  • Cardiff, Cardiff, United Kingdom LHH Recruitment Full time

    Commercial Associate Role    LHH Recruitment is recruiting for a Commercial Associate to join their team. As a Commercial Associate, you will be involved in a range of commercial transactions, including M&">&A;, Private Equity/Venture Capital, Capital markets listings/IPOs, Public company takeovers, Joint ventures and Group restructurings. This is an...


  • Cardiff, Cardiff, United Kingdom Rise Technical Recruitment Limited Full time

    Job Title: Technical Operations ManagerWe are seeking an experienced Technical Operations Manager to join our team at Rise Technical Recruitment Limited. This is a full-time permanent role working for a major player in the utilities sector.Job Overview:The successful candidate will have relevant qualification such as Nokia NRS certification or degree in...


  • Cardiff, Cardiff, United Kingdom Rise Technical Recruitment Full time

    Lead Project Engineer - Systems DeliveryRise Technical Recruitment is currently looking for a highly skilled Project Lead to join their team in Cardiff. This role offers a competitive salary of £60,000 to £70,000 + benefits package.This is an excellent opportunity for a Project Engineer with engineering leadership experience to take on a challenging and...


  • Cardiff, Cardiff, United Kingdom ARM Full time

    About the Role:We are looking for a Technical Support Specialist to work within our Special Process and Repair Engineering team. This is a 6-month contract role with a competitive salary of £26 per hour, paid through an umbrella company.As a Technical Support Specialist, you will provide technical support and guidance to the team, including coordinating...


  • Cardiff, Cardiff, United Kingdom Dovetail and Slate Ltd Full time

    Job Title: Technical Support SpecialistCompany Overview:Dovetail and Slate Ltd is a leading organization based in Cardiff.We are currently seeking a highly skilled Technical Support Specialist to join our team. The ideal candidate will have 5 years+ of experience in technical support roles, demonstrating strong autonomy and problem-solving skills.Key...


  • Cardiff, Cardiff, United Kingdom Alcumus Full time

    Job SummaryWe are seeking an experienced Technical Support Specialist to join our team as a Tech Support Engineer. This is a full-time position, and the ideal candidate will have previous experience in a technical support role.


  • Cardiff, Cardiff, United Kingdom Completely Care Full time

    About the Role:We are seeking a caring and dedicated individual to join our team as a Care Support Associate in Cardiff.This is an exciting opportunity to make a real difference in the lives of individuals with physical and learning disabilities, providing support and care in a supportive living environment.As a Care Support Associate, you will work closely...


  • Cardiff, Cardiff, United Kingdom Medi2data Full time

    Job Description: Technical Support SpecialistThis is an exciting opportunity to join our team as a Technical Support Specialist, providing technical support and assistance to end-users, troubleshooting hardware and application issues, resolving tickets in a timely manner.The successful candidate will be responsible for developing and maintaining...


  • Cardiff, Cardiff, United Kingdom Rise Technical Recruitment Limited Full time

    About the RoleWe are looking for a Technical Development Manager to lead our electronic development teams in the UK. The successful candidate will have a strong technical background in electronics and software engineering, with experience in leadership roles.The job involves managing electronic development projects from conception to completion, ensuring...


  • Cardiff, Cardiff, United Kingdom NEXT Full time

    About NEXTNEXT is a leading UK-based retailer offering fashion and homeware products. We're looking for enthusiastic individuals to join our team as Christmas Support Associates.Salary: £Competitive hourly rateJob Description:We are seeking flexible and friendly Christmas Support Team Members to work on the sales floor, providing exceptional customer...


  • Cardiff, Cardiff, United Kingdom Legal News Wales Full time

    Job Title: Financial Support AssociateWe are seeking an experienced Financial Support Associate to join our team at Legal News Wales. As a key member of the accounts department, you will provide essential financial support to our legal team, ensuring seamless accounting services and adhering to relevant regulations.Key Responsibilities:\Process and reconcile...


  • Cardiff, Cardiff, United Kingdom Wilmington plc Full time

    We are seeking a Technical Support Engineer to join our IT team at Wilmington plc. As a Technical Support Engineer, you will play a vital key part in supporting a wide range of technologies, software, hardware, and cloud-based services.About the RoleIn this role, you will help ensure that our IT systems align with our business objectives and maintain smooth...