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Technical Support Specialist
1 month ago
Job Title: Technical Support Specialist
Company Overview:
- Dovetail and Slate Ltd is a leading organization based in Cardiff.
We are currently seeking a highly skilled Technical Support Specialist to join our team. The ideal candidate will have 5 years+ of experience in technical support roles, demonstrating strong autonomy and problem-solving skills.
Key Responsibilities:
- Troubleshoot and resolve technical issues independently, including technical implementations and problem-solving.
- Manage Microsoft 365 services, including Defender, Intune, Exchange, SharePoint, Teams, and Entra ID.
Salary:
£35k-£39k per annum.
Requirements:
- Familiarity with cybersecurity standards like Cyber Essentials or ISO27001.
- Relevant certifications (e.g., Cisco CCNA, MCSA, MS SC-200, CompTIA Network+/Security+, Microsoft Fundamentals).
Benefits:
We offer a competitive salary and benefits package.