Technical IT Specialist
3 hours ago
We are seeking a skilled Technical IT Specialist to join our team at Medi2data. As a key member of our IT department, you will be responsible for overseeing the design, implementation, maintenance, and support of all hardware and software applications within the organisation.
Key Responsibilities:
- Hardware Management
- Plan, procure, deploy, and maintain all IT hardware including servers, workstations, networking equipment, peripherals, and other devices.
- Develop and implement hardware refresh cycles to ensure systems remain up-to-date and meet organisational requirements.
- Manage vendor relationships for hardware procurement and maintenance contracts.
- Troubleshoot hardware issues and coordinate resolution with internal teams or external vendors.
- Applications Management
- Oversee the selection, deployment, and maintenance of software applications used across the organisation.
- Ensure that applications are properly licensed, updated, and patched to maintain security and compliance standards.
- Work closely with business stakeholders to understand application requirements and recommend appropriate solutions.
- Provide user support and training for application usage.
Responsibilities also include CRM management, user support, infrastructure security, VPN and remote desktop management, IT strategy and planning, and project management.
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