Anu Ward Administrative Assistant

5 months ago


Salford, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

The purpose of this post is to provide comprehensive administrative support to our busy acute neurology ward, including maintaining an acute waiting list, arranging and co-coordinating patient admissions and discharges, booking outpatient follow up appointments for ward discharge patients, answering phones.

The administrator will be expected to work with minimum supervision.

The role is challenging, encompassing many elements and requires excellent organisational and communication skills.
- Maintaining the waiting list for patients requiring urgent, semi urgent or planned admissions to the ward. Organising patient admissions and discharges including transfers to and from other hospitals.
- Liaising with Medical and Nursing staff, MDT team and other departments to ensure patients investigations are carried out promptly.
- Fulfilling general administrative duties including updating files containing sensitive/ personal and confidential information relating to patients on the ward.
- Organising case conferences, professional meetings and ad hoc meetings as required, ensuring all parties concerned are notified of the time/date/venue etc.
- Dealing with enquiries from service users/ relatives and visitors at time of stress and uncertainty which may be of a distressing, emotional or sensitive nature.
- Organising outpatient appointments for patients requiring follow ups post discharge.

Salford Care Organisation is part of the Northern Care Alliance, one of the largest NHS organisations in the country. A place with an outstanding reputation. Salford is the place which is taking bold, pioneering steps towards delivering a world class, fully integrated care system for adults. Twice rated Outstanding by the CQC, Salford Royal NHS Foundation Trust is responsible for delivering a range of community and primary care services and specialist services to Greater Manchester and beyond.



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