Ward Clerk

6 months ago

Salford, United Kingdom Northern Care Alliance NHS Group Full time

The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we’ve a wealth of skills and resources to share and tap into and, a wide range of career paths for you to develop and explore. If you want to join a team of around 20,000 NHS experts in delivering high-quality, local care across Salford, Oldham, Bury and Rochdale and beyond
- **come and take your place with us.**

**Job overview**:
We are looking for Band 2 Ward Clerk to work on the Haematology Unit as part of a job share. The position is set days Thursday and Friday working between the hours of 8-4.

Ward Clerks provide administrative support to the ward. This includes answering telephone calls, updating confidential patient data, making follow up appointments, liaising with medical secretaries, admitting and discharging patient on electronic systems, ordering stationary.

You will also support the Daycare Unit with managing our scheduling tool Bookwise, inputting next appointments and chemotherapy schedules - training will be provided.

**Main duties of the job**:

- Act as ward receptionist and greet patients and visitors, including those with communication difficulties, on arrival to the ward in accordance with Trust standards and expectations.- Ensure that patients are shown to designated waiting areas and given information packs and/or leaflets where applicable.-
- Ensure that patient’s notes and other documentation are prepared and managed confidentially- Take responsibility for accurate data entry and retrieval via computer e.g, Patient centre, Casenote tracking, and other systems.- Ensure that discharged patient notes are returned promptly to appropriate secretaries or medical records department, including case note tracking.- Arrange follow-up appointments if required.- Ensure that patient admission documentation is maintained appropriately and that a record is kept of clinical activity, as required.- Ensure that stationery/supplies are ordered as necessary.- Ensure that patient’s notes are made available prior to admission.- Ensure that information is relayed appropriately to the multi-professional and/or multiagency teams to ensure the safe discharge and follow-up of patients.- Report/requisition broken or faulty equipment and furnishings within the ward/department**Working for our organisation**:
Salford Care Organisation is part of the Northern Care Alliance, one of the largest NHS organisations in the country. Salford is the place, which is taking bold, pioneering steps towards delivering a world class, fully integrated care system for adults. Home to the Manchester Centre for Clinical Neurosciences, Greater Manchester Trauma Hospital and the Geoffrey Jefferson Brain Research Centre, Salford is improving care for some of the sickest patients in the region, and delivers a range of acute, community and primary care services and specialist services to Greater Manchester and beyond.

**Detailed job description and main responsibilities**:
**Person specification**:
**Qualifications**:
**Essential criteria**:

- Maths and English GCSE level A-C

**Skills**:
**Essential criteria**:

- Good communication skills (written & verbal)
- Keyboard/Computer skills/ability to input and retrieve data on computer.
- Organisational skills
- Able to work under own initiative Ability to work within a team
- Ability to deal with difficult situations both on the phone and face to face

**Experience**:
**Essential criteria**:

- Substantial admin/office experience

**Knowledge**:
**Essential criteria**:

- Understand the need for confidentiality
- We understand the importance of balancing work and home life. We are committed to supporting flexible working for our people wherever possible and all our colleagues are given the opportunity to discuss potential for flexible working. Speak to us about how we might be able to accommodate a flexible working arrangement.

**Employer certification / accreditation badges**:
**Applicant requirements**:

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