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Housing Outreach Worker

4 months ago

Oxford, United Kingdom Advance Full time

**Position**:Housing Outreach Worker (South & South West)

**Location**: Hybrid working from home and Witney Office

**Hours**:35 contracted hours per week

**Salary**: up to £27,913.79 per annum plus £2,280 car allowance per annum

**Closing Date**:26th April 2024

**Interview Date**:3rd May 2024

**Job ref**:4034

**_ We regret to inform you that Advance is unable to accept any sponsorship requirements._**

**About the Role**:
**_ Would you like to work somewhere where you get to make a real difference every day?_**

We have an exciting opportunity for a Housing Outreach Worker at Advance. Advance is a specialist supported housing association that is on an exciting journey to deliver more services and develop more housing for people with learning difficulties, disabilities and supporting people towards greater independent living.

Working alongside our Housing Officers and Support services, you will offer face to face and remote housing support to our customers, enabling them to sustain their tenancies and live positive, independent lives. You will be based at home but will be sometimes required to work from our office based in Witney. This role will cover the areas of Gloucestershire, Dorset, Bristol, Worcestershire, Hampshire and Wiltshire. We are seeking a self-motivated, well organised and communicative individual to assist us in delivering high quality housing support services over a wide geographical area.

As travel is a requirement of the role, a full, current driving licence and access to a vehicle is essential.

In the role you will be making a difference daily to improving the lives and outcomes of our tenants.

**The role of Housing Outreach Worker will include**:

- Developing, building, and maintaining relationships with tenants and other key stakeholders to ensure the effective delivery of housing management services.
- Providing direct housing support to our customers, to enable them to sustain their tenancy.
- Dealing with Anti-social behaviour ensuring satisfactory outcomes for customers and external stakeholders.
- Working as part of a wider team to deliver effective housing support, in line with policies and procedures.
- Ensuring fire and water safety remedial actions are completed.
- Assisting regional housing officers with annual visits.
- Undertaking tenant engagement activities.

If you are a pro-active, motivated and customer focused individual, looking to make a real difference to peoples lives, then we want to hear from you, you will also be:

- An excellent communicator
- Able to build excellent relationship with customers and colleagues
- Highly competent with Microsoft Office
- Highly competent with Open Housing or a similar data base

**About the organisation**:
Advance is a national, not-for-profit provider of housing and support services for people with disabilities and mental health conditions. Our vision is to transform lives; providing the best quality housing and support services so that people can live the lives they choose, achieve their personal goals, feel valued and know their voices are heard.

We recognise that our people are our greatest asset and were passionate about making Advance a great place to work. We invest in our staff, providing the training and support you need to succeed in your role, gain industry-recognised qualifications and realise your career aspirations.

All newly appointed staff receive an induction, during which they will learn about our PRIDE values, our expectations of how they should treat our customers and our commitments in relation to how they will be treated as a member of staff.

**Benefits of working for Advance**:
We value our staff and the difference they make to the lives of our customers, which is why we offer the following benefits:

- Paid mileage and travel time between appointments
- Paid holiday (from 25 days up to 30 days with long service in addition to bank holidays, pro rat for part time hours)
- Sector specific training is provided as part of induction plus opportunities for professional development.
- Access to Perks at Work where you can obtain great discounts of cinema tickets, shopping vouchers and much more
- Long service awards payable in 5 years increments
- Golden Hello/refer a friend receive up to £500
- Cycle to work scheme
- Access to our Employee Assistance Programme
- Free DBS (Disclosures and Barring Service)
- Excellent opportunities to progress your career within Advance
- Enrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold for enrolment)

Advance is regulated by the Regulator of Social Housing and the Care Quality Commission and we are committed to safeguarding and promoting the welfare of the people we support. You will be required to provide evidence of right to work. An enhanced DBS disclosure will be required for this role, the cost of which will be covered by Advance.