Current jobs related to Helpdesk Administrator - Cambridge - Equans

  • Helpdesk Administrator

    3 weeks ago

    Cambridge, United Kingdom Reed Business Support Full time

    Superb opportunity for a Helpdesk Administrator Due to continued and sustained growth My 40 year established Market leading Central CambridgeClient, are looking to recruit a Helpdesk Administrator to effectively focus on customer satisfaction. My Client owes their hugesuccess to talented and committedemployees, keeping Innovation and Customer Service at the...

  • Helpdesk Administrator

    7 months ago

    Cambridge, United Kingdom Lynx Employment Services Ltd Full time

    We are recruiting on behalf of our client who is looking to recruit a **Helpdesk Administrato**r in the **Cambridge** area. - Provide administration of the CAFM system to ensure we meet our contractual obligations including the management of job cards and production of reports to assist the On-Site Operations Team - Helping Subcontractors and Suppliers...

  • Helpdesk Administrator

    1 month ago

    Cambridge, Cambridgeshire, United Kingdom Skanska UK Plc Full time

    Job OverviewAs a Helpdesk Administrator at Skanska UK Plc, you will play a vital role in providing exceptional customer service to users at Royal Papworth Hospital.Responsibilities include handling high volumes of calls and emails, logging requests on our Computer Aided Facilities Management (CAFM) System, and collaborating with technical staff and building...

  • Helpdesk Administrator

    7 months ago

    Cambridge, United Kingdom Bouygues Energies & Services UK Full time

    **Helpdesk Administrator**: Bouygues Energies & Services Solutions - Cambridge - ATC Bouygues Energies & Services currently has an exciting opportunity for a Helpdesk Administrator to join our Facilities Management team at Addenbrooke’s Hospital in Cambridge city centre. This is a permanent full-time position working 40 hours p/week, from 8.30am-5pm,...

  • Helpdesk Coordinator

    7 months ago

    Cambridge, United Kingdom Atrium Recruitment Ltd Full time

    Atrium Recruitment presents an exciting opportunity with a well-established M&E Company for a proactive and meticulously organised Service Helpdesk Coordinator. In this role, you will play a vital part in ensuring smooth operations and exceptional service delivery to clients through comprehensive administrative support to the helpdesk service...

  • Facilities Helpdesk Administrator

    2 weeks ago

    Cambridge, United Kingdom BOUYGUES Full time

    Bouygues Energies & Services currently has an exciting opportunity for a Helpdesk Administrator to join our Facilities Management team at Addenbrooke’s Hospital in Cambridge city centre. This is a permanent full-time position working 40 hours p/week, from 8.30am-5pm, Mon-Fri. **The role**: - Reporting to the Administration Supervisor - Support the...

  • Help Desk Administrator

    3 weeks ago

    Cambridge, United Kingdom Reed Business Support Full time

    **Job title**: **Location**: **Helpdesk Administrator** **Cambridge, United Kingdom** **Due to continued growth, MY fantastic central Cambridge client arenow looking to recruit a Helpdesk administrator to effectively administrate the Maintenance and Small Works area’s of the business with emphasis on customer satisfaction.** **Relationships:...

  • Helpdesk Operations Manager IT Support Specialist

    3 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Citizens Health Full time

    Job Title: Helpdesk Operations Manager IT Support SpecialistCitizens Health is seeking an experienced Helpdesk Operations Manager to lead our global team of IT support administrators.We offer a competitive salary of £60,000 - £80,000 per annum, depending on experience, plus a range of benefits including 25 days paid holiday, company-matched pension...

  • Help Desk Administrator

    8 months ago

    Cambridge, United Kingdom JCW Energy Services Ltd Full time

    Job Title: Helpdesk Administrator Location: Melbourn, Royston SG8 6DN **Salary**: £24’000.00 Per Annum Hours of work: Monday to Friday 8:30am - 5:00pm, plus on call out of hour rota **Summary of Position** To provide administrative helpdesk support to JCW Managed Services lead and supported contracts within the M&E Facilities Management...

  • Help Desk Administrator

    3 weeks ago

    Cambridge, United Kingdom Lynx Employment Services Ltd Full time

    We are recruiting on behalf of our client, who is looking to recruit a Helpdesk Administrator in the Cambridge area on a full-time basis for a period of 2 months. **An Enhanced DBS on the Update Service is required for this role** **Purpose of Role**: To support the Estates Management in the provision of maintenance services with day-to-day activities which...

  • Support Services Administrator

    3 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Austin Fraser Full time

    About the RoleAustin Fraser is seeking an experienced Support Services Administrator to join our team in Cambridge. As a key member of our support services team, you will be responsible for managing the Facilities Helpdesk, coordinating maintenance requests, and providing administrative support to our team.This is a part-time role requiring 20 hours per...

  • Administrative Support Specialist

    3 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Austin Fraser Full time

    Job DescriptionAustin Fraser is recruiting for a highly organized and skilled Facilities Administrator to join our team on a part-time basis. The ideal candidate will have experience in facilities management, administration, and customer service.ResponsibilitiesManage the Facilities Helpdesk and ensure timely completion of maintenance requestsCollaborate...

  • IT Systems Administrator

    2 weeks ago

    Cambridge, United Kingdom The One Group Full time

    **IT Systems Administrator - Cambridge - £25,000-£30,000** I am delighted to be partnered with a leading software solutions organisation that have recently won several projects. As a Systems Administrator, you will be working closely with the helpdesk and dealing with 2nd line enquiries. You will have a proactive approach and when there are no...

  • Facilities Administrator

    1 month ago

    Cambridge, United Kingdom CV-Library Full time

    Facilities Administrator Start Date: ASAP Location: Cambridge Hours: Part time 20 hours per week – Monday – Friday Salary: £Negotiable DOE Duration: 3 months temporary Are you a pro at staying organised and keeping things running like clockwork? Do you thrive on solving problems, staying cool under pressure, and making a real impact...

  • Facilities Administrator

    3 weeks ago

    Cambridge, United Kingdom Busy Bee Recruitment Full time

    Facilities Administrator Start Date: ASAP Location: Cambridge Hours: Part time 20 hours per week – Monday – Friday Salary: £Negotiable DOE Duration: 3 months temporary Are you a pro at staying organised and keeping things running like clockwork? Do you thrive on solving problems, staying cool under pressure, and making a real impact behind the...

  • Facilities Administrator

    4 weeks ago

    Cambridge, United Kingdom Busy Bee Recruitment Full time

    Facilities Administrator Start Date: ASAP Location: Cambridge Hours: Part time 20 hours per week – Monday – Friday Salary: £Negotiable DOE Duration: 3 months temporary Are you a pro at staying organised and keeping things running like clockwork? Do you thrive on solving problems, staying cool under pressure, and making a real impact behind the...

  • Windows Systems Administrator

    2 weeks ago

    Cambridge, United Kingdom PurplePower Recruitment Full time

    PurplePower is urgently seeking a talented Windows Systems Administrator who is based around the Cambridge area to undertake a 4-8 week holiday cover post starting ASAP! Working right in the heart of the old town of Cambridge, this is a wonderful opportunity to gain experience working for one of the most prestigious and historic colleges the City of...

  • Facilities Management Assistant

    1 month ago

    Cambridge, Cambridgeshire, United Kingdom Skanska UK Plc Full time

    About the RoleWe are seeking a skilled Helpdesk Administrator to join our Building Services team at Royal Papworth Hospital.In this role, you will provide exceptional customer service as part of the Royal Papworth Helpdesk for Hard and Soft Facilities Management, handle high volumes of calls and emails from users, and log requests on our Computer Aided...

  • Facilities Administrator

    1 week ago

    Cambridge, United Kingdom Busy Bee Recruitment Full time

    Facilities AdministratorStart Date: ASAPLocation: CambridgeHours: Part time 20 hours per week – Monday – FridaySalary: £Negotiable DOEDuration: 3 months temporaryAre you a pro at staying organised and keeping things running like clockwork? Do you thrive on solving problems, staying cool under pressure, and making a real impact behind the scenes? If so,...

  • Facilities Administrator

    1 month ago

    Cambridge, United Kingdom Busy Bee Recruitment Full time

    Facilities AdministratorStart Date: ASAPLocation: CambridgeHours: Part time 20 hours per week – Monday – FridaySalary: £Negotiable DOEDuration: 3 months temporaryAre you a pro at staying organised and keeping things running like clockwork? Do you thrive on solving problems, staying cool under pressure, and making a real impact behind the scenes? If so,...

Helpdesk Administrator

7 months ago

Cambridge, United Kingdom Equans Full time

**Requisition ID**: 54894

**Domain**: Other/Other

**Contract type**: Permanent

**Schedule**: Full-Time

**Equans is looking for 3 Helpdesk Administrators to join our team in Cambridge on a permanent basis. This is a full time role working 37.5 hours per week. On offer is a competitive salary and benefits package.**

The Helpdesk Administrators role will form part of a Team, supporting the PPM/Helpdesk Manager.

Deliver excellent Customer Service and interpret and manage work orders through our CAFM system Planon and SharePoint in line with the contract obligations.

As well as being an integral participant in these processes, the role will entail general administrative tasks.

**What will you deliver?**:

- Attention to detail imperative.
- Strong communication skills both verbal and written and the ability to liaise effectively within and outside the organisation.
- Interpret and log requests, inputting details into the CAFM System - Planon, updating status of the request through to work completion (SLA).
- Sort and dispatch calls to engineers or sub-contractors based on the correct skills set, geographical location (Hubs) and Supply Chain Partners.
- Manage workload - replanning/reassigning - as required in line with demand, sickness and holidays
- Integrate and provide accurate status reports from the CAFM system as and when required. Analysing job history/running reports to avoid duplication.
- Prioritise urgent jobs and plan and dispatch Engineers/Supply Chain Partners to address urgent demand.
- Ad-hoc administration duties as required.

**What can we offer you?**:
On offer is a competitive salary and benefits package, which includes;
- 24 days annual leave (+ public holidays)
- Life Cover equivalent to 1.5 times annual salary
- Employee discount shopping schemes on major brands and retailers
- Gym membership discounts
- Cycle to work scheme
- Holiday purchase scheme
- 2 corporate social responsibility days per year
- Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
- Attractive Employee Referral Rewards Scheme
- Access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.
- 24/7 Employee Assistance Program and access to mental wellbeing app

**Who are we looking for?**:

- Previous customer service representative or frontline support role is desirable
- Experienced in the use of Microsoft Word, Excel and Power Point
- Have exceptional organisational skills and able to handle conflicting workloads and to work under pressure
- Have the ability to develop effective relations with key stakeholders including management, staff, suppliers and Clients Team (Inclusive of Building Managers)
- Ability to set and achieve targets via effective engagement with stakeholder
- Have strong communications skills in both telephone and correspondence/report handling
- Experience in an administrative role preferably related to compliance in maintenance assets and payables and ordering processes
- Experience of working with document management systems and managing data
- Experience of developing, managing and documenting processes
- Experience in using Planon or similar CAFM systems

**Who are we?**:
Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.

In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services - with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

Equans is a Bouygues group company.

**What’s next?**:
(XXX SPONSORSHIPCODE XXX)
- At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work._
- You’ll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals._
- For this role, you