Helpdesk Administrator

3 months ago


Cambridge, United Kingdom Lynx Employment Services Ltd Full time

We are recruiting on behalf of our client who is looking to recruit a **Helpdesk Administrato**r in the **Cambridge** area.
- Provide administration of the CAFM system to ensure we meet our contractual obligations including the management of job cards and production of reports to assist the On-Site Operations Team
- Helping Subcontractors and Suppliers including dealing with electronic correspondence
- Proactively liaise with Technical Staff, Supervisors, Managers and Building Users (as appropriate) to ensure accurate, relevant and timely communication is always maintained
- Provide exemplar customer service to all internal and external stakeholders
- Assist in the collating of and production of reports as required by Helpdesk and Helpdesk Manager including the Monthly Performance Report
- Provide administrative support to Supervisory and Management staff across the contract, including but not limited to the following functions: H&S, Maintenance, Projects, Finance, Commercial, Quality and Compliance.

**Skills Required**:

- Basic Admin skills
- Efficient use of Word and excel
- Attention to detail
- Good Communication Skill
- Working within a tight time scale

**Job Types**: Full-time, Temporary contract

Pay: £13.50 per hour

Expected hours: 40 per week

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- CAFM: 1 year (required)
- Helpdesk (essential): 2 years (required)

Licence/Certification:

- Basic DBS (required)

Work Location: In person

Reference ID: 419935 RJ/ RA (1)


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