Facilities Management Assistant
6 days ago
About the Role
We are seeking a skilled Helpdesk Administrator to join our Building Services team at Royal Papworth Hospital.
In this role, you will provide exceptional customer service as part of the Royal Papworth Helpdesk for Hard and Soft Facilities Management, handle high volumes of calls and emails from users, and log requests on our Computer Aided Facilities Management (CAFM) System.
- Collaborate with subcontractors and suppliers on-site and remotely via electronic communication.
- Proactively liaise with technical staff, supervisors, managers, and building users to maintain accurate and timely communication.
- Prepare and submit reports as required by the Helpdesk and Administration Manager, including the monthly performance report.
- Demonstrate proficiency in software and computer systems.
- Work effectively in a dynamic office environment.
Compensation: Estimated salary range $60,000 - $80,000 per annum.
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Facilities Manager
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