Office Administrator

7 months ago


Stafford, United Kingdom The Lewis Partnership Full time

The Lewis Partnership is looking to recruit a **Full Time Office Administrator **to join our central reservations and office team at **The Moat House, Acton Trussell**.

**What are we looking for?**
- An individual who will ensure that each guest feels welcome and appreciated
- Someone who is committed, enthusiastic and self motivated
- Previous experience in an administrative role and/or experience using ResDiary and/or Rezlynx is preferred
- Someone who is able to work a variety of shifts, including bank holidays, weekends and evenings (until 8pm)
- An individual with an eye for detail, strong administrative skills and provides excellent customer service

**What does the role entail?**
- Deal with any guest queries and questions in an efficient and polite manner
- Maintain the required correspondence with guests pre-arrival and following their visit
- Assist guests at the front desk with any queries
- Collating pre-orders for large parties and distributing these to the operational team
- Assist the weddings and conference teams by updating contracts and paperwork
- Ensuring all bedroom and large party booking deposits are collected in line with company policies

**What can we offer you?**
- Salary: £11-£11.50 per hour plus paid overtime
- Hours: 5 shifts over 7 days, 40 hours per week
- Holiday: 28 days per year pro-rata including Bank Holidays
- Paid breaks, plus 40% discount on food whilst on shift
- Christmas Day and your birthday off with vouchers to spend at any of our properties
- Great progression opportunities
- Group pension plan
- Staff discount at all of The Lewis Partnership properties
- Free, confidential access to our Employee Assistance Programme for you and your family
- Employee events
- Fully funded training
- Bereavement leave

**The Lewis Partnership provided the following inclusive hiring information**:
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

**Job Types**: Permanent, Full-time

**Salary**: £11.00-£11.50 per hour

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

**Experience**:

- administrative: 3 years (preferred)

Work Location: In person


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