Safeguarding Liaison Administrator

1 day ago


Headington, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

Safeguarding Liaison Administration Officer - 30 hours

This is an opportunity to join the Safeguarding Children Team based at the John Radcliffe Hospital in Oxford. The post will require you to be the administrator for the Safeguarding Team with a focus on Safeguarding Liaison.

This is an essential role for a dynamic motivated person to work with the team to ensure information is shared with partner agencies and support is in place for families and staff.

Flexibility, problem solving skills, a confidential approach and a desire to make a difference are all vital for this role.

Do you have excellent administrative, organisational and communication skills and an ability to work on your own initiative and maintain a calm approach under pressure? If this is you, we would like you to join our friendly team.

To provide high-quality, comprehensive and professional administrative support to the Safeguarding Children and Adult Team.
To support the maintenance of a consistent level of Liaison between the Oxford University Hospitals NHS Foundation Trust and the community which will include liaison with Social Care, Community Professionals and the MASH. This will require the post holder to work independently at times.
To efficiently complete the assigned tasks and deal with all information in a sensitive, confidential manner.
To assist in implementing any new or further systems to provide an equitable service across Oxfordshire and out of area other counties where required.

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

You will work as part of a friendly, dynamic team to help safeguard children and adults.

1. To provide an accurate and consistent service to the Safeguarding Department, completing all assigned tasks in a timely manner.
3. To develop and maintain strong, professional working relationships with other members of the team, as well as departments throughout the Trust as necessary to ensure delivery of a robust service.
4. To display excellent verbal and written communication skills, using understanding and compassion when communicating with staff or other professionals who may be distressed, hard of hearing or whose first language is not English.
5. Collect daily data on safeguarding attendances to the Emergency Department or admissions across the Trust. Interpret and enter this data onto the database and ensure back up.
6. In conjunction with the Safeguarding Nurses, review the reason for all visits in line with the agreed referral criteria and contact the appropriate Health or Social Care professionals.
7. Check the databases and electronic systems to help ascertain vulnerable adults and children and any professional involvements.
9. Manage and maintain the Safeguarding databases and develop new systems in line with the changing needs of the service.
10. Update individual patient records on the Trust Electronic Patient Record (EPR) to clarify what action has been taken.
11. Respond promptly to any referrals that are received via the Safeguarding Adult Team. where children may be involved. Take any necessary action to share relevant information with Oxford Health and Social Care professionals and update EPR.
13. In the absence of senior staff, take responsibility for referring cases of concern to other relevant professionals. This may include referrals to outside agencies.
14. Maintain and record information and statistics with regard to strict confidentiality. Respond to requests for data when required within the Trust Information Governance procedure.
15. Monitor attendances for any instances of regular attendance or themes.
16. Assist in ensuring that the Child Protection, Children We Care For and children known to the Youth Justice and Exploitation Service lists are maintained and updated on the shared drive and that an alert ‘Flag’ is added or removed appropriately and in a timely manner.
17. Assist in responding to Initial Child Protection Conference invites and record on EPR and the database. Check invitation responses are kept up to date.
18. Assist in uploading Domestic Abuse Reports involving pregnant women onto the relevant patient record and advising the appropriate Community Midwifery Team.
19. Carry out photocopying, scanning and other admin duties where required.
21. Receive incoming telephone calls and respond to enquiries in a timely and appropriate manner.
22. Attend and contribute to daily team meetings. Take notes/minutes of meetings as required by the department.
23. Obtain medical records as required and track them appropriately.
24. Work independently and as part of the Safeguarding Team. To prioritise and organise own workload, being proactive in offering support to the rest of the Safeguarding Children Team.
25. Cover duties of amin staff and provide cover during times of staff shorta



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