Sales and Engagement Coach

5 months ago

Leicester, United Kingdom Skills People Group Full time

The role is based across both office and academy spaces and involves 1-1 work with learners within the training academies or remotely to support both academy and Pop-up provision: carrying out assessments, coordinating appointments, enrolments and maintaining regular learner contact.

You will play a significant part in maximising the learner numbers on each of our scheduled programmes by providing strong, efficient information, advice and guidance and support whilst ensuring our company value of ‘_Right Learner, Right Programme, Right time’_is met.

Skills People Group are a national provider of National Vocational Qualifications (NVQs), Pre-Employment Training Programmes, Adult Learning, Skills Bootcamps and Compliance Training. We specialise in both commercial and funded training and are proud to be nationally recognised as one of the UK’s largest private training providers due to the growth of our sector and funding secured. We are currently recruiting for a highly organised, qualified Sales and Engagement Coach to join our existing team.
- Be responsible for generating target learner leads
- Liaise with Sales & Engagement Coordinator to identify key target areas
- Be responsible for screening and engaging target learner volumes
- Develop and maintain effective working relationships with a range of internal and external stakeholders, including referral partners
- Engaging with referral partners, funding partners and stakeholders and using own initiatives to secure learner referrals for the Academies
- Central contact point for on-boarding of learners for adult learning and pre-employment programmes
- Take calls from potential learners and provide robust information on our programmes
- Providing robust and timely pre programme information, advice and guidance including managing learners’ expectations of the course
- Lead on ‘on-boarding’ communications with learners enrolled onto our programmes
- Provide continuous support throughout the learner journey
- Produce statistics and reports to the Sales and Engagement Coordinator on progress of learners against target
- Ensure that the CRM System is updated, maintained, and managed appropriately with learners
- Attend Jobcentre Plus offices, community hubs, probation services and other appropriate referral agencies on a regular basis to conduct 1-2-1 and group information or enrolment sessions
- Provide weekly feedback to Sales and Engagement Coordinator, or referral partners, on learner engagement and retention.
- Act as designated safeguarding officer in the absence of the Operational Manager
- Cary out safeguarding risk assessments and reporting to DSO
- Assist with the organisation and running of events within the academy and attend events such as jobs fairs and recruitment to generate leads where possible.
- Educated to a minimum of GCSE grade C in English and Maths or equivalent.
- IAG to a Level 2; or willingness to work towards

**In return, Skills People Group will give you**:

- A competitive salary
- 25 days holiday + Bank Holidays along with 2 extra days annual leave after 2 years’ service
- Employer contributory pension scheme
- A challenging and rewarding role in a successful and growing business
- The opportunity to grow with a business

**Job Types**: Full-time, Permanent

**Salary**: £28,000.00-£32,000.00 per year

**Benefits**:

- Company car
- Company pension
- Gym membership

Schedule:

- No weekends

**Education**:

- GCSE or equivalent (preferred)

Ability to Commute:

- Leicester (preferred)

Ability to Relocate:

- Leicester: Relocate before starting work (preferred)

Work Location: In person

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