Sales Team Leader

1 month ago

Leicester, Leicester, United Kingdom Utility Bidder Ltd. Full time
Unlock Your Potential as a Sales Team Leader

We're seeking an experienced and ambitious Sales Team Leader to join our rapidly expanding Leicester team. As a key member of our Lead Generation team, you'll be responsible for driving sales performance and leading a dynamic team of sales professionals.

Key Responsibilities:
  • Team Leadership: Motivate and inspire your team to reach exceptional levels of performance, providing coaching and training to help them excel in an outbound B2B telesales environment.
  • Performance Management: Ensure the team is maximizing call time, achieving KPIs, and providing on-the-spot feedback to drive improvement.
  • Process Optimization: Identify trends in team performance and call stats to streamline processes and increase efficiency.
  • Employee Experience: Support the end-to-end employee life cycle, from recruitment and onboarding to offboarding, to deliver a brilliant employee experience.
  • Collaboration: Work closely with Quality Control and Learning & Development to arrange coaching and training sessions.
  • Engagement and Incentives: Drive engagement and promote sales incentives to recognize and motivate team members.
  • Reporting and Insights: Provide high-quality data and reporting to inform business decisions and drive sales activity.
Requirements:
  • Leadership Experience: Proven management experience in a B2B or B2C sales environment, with a strong track record of driving sales performance.
  • Interpersonal Skills: Excellent interpersonal skills, with the ability to motivate, coach, and lead a dynamic sales team.
  • Commercial Acumen: Strong commercial awareness, with the ability to make quick, sound decisions based on knowledge and judgment.
  • Leadership Qualities: A strong leader with a person-centric approach, proactive, visible in the business, and committed to contributing to the company's success.

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