HR Officer/resourcing Officer

2 weeks ago

Wolverhampton, United Kingdom Department for Levelling Up, Housing and Communities Full time

**Details**:
**Reference number**:

- 290834**Salary**:

- £24,324**Job grade**:

- Administrative Officer**Contract type**:

- Permanent
- Apprenticeship**Business area**:

- People, Change and Capability**Type of role**:

- Human Resources**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 5Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Birkenhead, WolverhamptonAbout the job

**Job summary**:
At the Department for Levelling Up, Housing and Communities (DLUHC) we are committed to creating an inclusive and respectful work environment for all our colleagues and that reflects the diversity of the public we serve.

Are you a passionate about working in HR or Recruitment? Do you have experience of working in a HR Shared Services Function?

Are you an individual that thrives on driving new ways of working, embraces new technology and gets results for the team and colleagues? If so, then we would love to hear from you

The People Capability & Change (PC&C) Directorate provides direction, drives change and delivers support on the Department’s people issues. We are an exciting, fast-paced place to work, and we operate as a single team, working flexibly across projects as required, to use our combined knowledge and expertise in the most effective and efficient way.

This is an exciting time to be joining the HR Operations Centre within PC&C as we drive forward changes for the recruitment, on-boarding and transactional services teams. We have for the first time, moved all three teams under the same portfolio to provide centralised, more efficient processes.

**Job description**:
**Overview of the roles**

**HR Shared Service Centre**

This role will be based within the Department’s HR Shared Service Centre, which is an extremely busy and fast paced environment, we are looking for proactive Administrative Officers to join our team. Those Administrative Officers will be responsible for:

- Dealing with first-line HR services, this will include payroll, pensions, onboarding and all employee lifecycle enquires.
- Dealing with enquiries from other Government Departments and our third-party suppliers for Payroll and Pensions.
- Providing bespoke advice and guidance to hiring managers during the onboarding process
- Developing a strong understanding of DLUHC recruitment policies and procedures.
- Keeping up to date with Civil Service Commission Exceptions guidance
- Escalating complex HR and Onboarding queries to necessary teams
- Organise and prioritise work effectively to meet deadlines

**Recruitment**

This role will be based within the Department’s Resourcing Hub. The successful jobholder will have a pivotal role in supporting the Resourcing Hub to effectively resource DLUHC with the right people with the right skills at the right time. This means a real focus on customer service and attention to detail - ensuring that we provide high quality resourcing advice and consultancy support. Those Administrative Officers will be responsible for:

- Managing the administrative process on behalf of DLUHC hiring managers.
- Developing a strong understanding of the CS Commissioner Recruitment principles and DLUHC recruitment policies and procedures
- Uploading vacancies on to Civil Service Jobs and Be applied (e-recruitment systems)
- Booking and logging interview slots
- Managing the Recruitment Inbox and taking a proactive approach by responding to general queries and providing excellent customer service
- Accurate record keeping in line with Civil Service commissioner and MHCLG requirements
- Contributing thoughts and ideas to the team
- Escalating any issues as necessary to the team

Apprenticeship

As one of our apprentices, you will be enrolled onto one of the following Apprenticeship schemes:
HR Support

The apprenticeship takes approximately 18-24 months to complete and during this time you’ll achieve the skills, knowledge and behaviours necessary to work effectively in your role.

To manage your learning, 20% of your paid working hours will be dedicated to ‘off the job’ learning you apprenticeship for you to focus on your training and developing your skills. The apprenticeship training will be provided as a blend of online learning and virtual classroom tuition delivered by an Apprenticeship Training Provider. You will be given assignments throughout your apprenticeship and you will use examples from your job to provide evidence for them. You will have regular meetings with a Talent Coach from the apprenticeship training provider and with your Line Manager from your job to ensure you are on track and are supported.

**Person specification**:
**Key skills/criteria**:

- Excellent attention to detail skills, taking pride in their work to achieve thoroughness and accuracy when completing tasks
- Prepared to work in a fast-paced environment and able to adapt and respond to change quickly
- Excellent communication skills

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