HR Officer

4 months ago

Wolverhampton, United Kingdom Department for Levelling Up, Housing and Communities Full time

**Details**:
**Reference number**:

- 290837**Salary**:

- £25,324**Job grade**:

- Executive Officer**Contract type**:

- Permanent
- Apprenticeship**Business area**:

- People, Change and Capability**Type of role**:

- Human Resources**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 2Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Birkenhead, WolverhamptonAbout the job

**Job summary**:
At the Department for Levelling Up, Housing and Communities (DLUHC) we are committed to creating an inclusive and respectful work environment for all our colleagues and that reflects the diversity of the public we serve.

Are you a passionate about working in HR or Recruitment? Do you have experience of working in a HR Shared Services Function?

Are you an individual that thrives on driving new ways of working, embraces new technology and gets results for the team and colleagues? If so, then we would love to hear from you

The People Capability & Change (PC&C) Directorate provides direction, drives change and delivers support on the Department’s people issues. We are an exciting, fast-paced place to work, and we operate as a single team, working flexibly across projects as required, to use our combined knowledge and expertise in the most effective and efficient way.

This is an exciting time to be joining the HR Operations Centre within PC&C as we drive forward changes for the recruitment, on-boarding and transactional services teams. We have for the first time, moved all three teams under the same portfolio to provide centralised, more efficient processes.

**Job description**:
**Overview of the role**

This role will be based within the Departments HR Shared Service Centre, which is an extremely busy and fast paced environment, we are looking for Executive Officers to join our team. The successful individuals will be responsible for:

- Leading and managing a team of Administrative Officers, ensuring the on-going delivery of services that meet targets for the wide range of transactional support offered by the HR Service Centre.
- Ensuring that HR enquiries and activities are completed on time and to a high standard.
- Assisting the team with any complex queries that require additional expertise
- Building and maintaining a detailed knowledge of HR policies and practices, identifying and staying up to date with changes, particularly those that will impact transactional services.
- Identifying continuous improvements to processes with a focus on technological and digital tools
- Leading large scale onboarding projects
- Working with Civil Service Pensions to build expertise on complex pensions queries

**Person specification**:

- Attention to detail - taking pride in the accuracy of payroll information
- Excellent organisation skills and the ability to prioritise workloads
- Strong communication skills - ability to build strong working relationships across different teams
- Willingness to work in a fast-paced environment and ability to adapt and respond to change quickly
- Strong management skills and the ability to lead a team effectively

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Communicating and Influencing
- Changing and Improving
- Managing a Quality Service
- Delivering at Pace

**Benefits**:

- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%

Things you need to know

**Selection process details**:

- This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Strengths.**Selection Process Details**

**We are for everyone**

**We would strongly recommend that applicants get in touch with the vacancy manager to find out more information about this role.**

We are for everyone

DLUHC want to bring in a diverse workforce at all levels.

Most of our campaigns utilise multiple assessors and so it is possible that each of your answers would be viewed by different assessors.
- The assessor won’t be reading your answers sequentially.
- Do not assume that the same assessors will have read all of your answers.
- If talking about something in your first answer, make sure that you write the second answer as if you had not written the first (and so on)

**At sift, we will be assessing**

Managing a quality service (Lead Behaviour)

Communicating and Influencing

Changing and Improving

Delivering at Pace

There is a 250 word limit per question.

**The interview will be of a blended nature consisting of the following success profiles elements**:
Behaviour

Strength

**In the full campaign we will test the below Success Profile Elements**:
Behaviours: Changing and Improving, Communicating and Influencing, Managing a quality Service, Delivering at Pace

Strengths: Yes

**EO salary**

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