Customer Service Acquisition Representative

4 weeks ago


Birchwood Park, United Kingdom The Recruitment Co Full time

**Job Title: Customer Service Acquisition Representative**
**Location: Warrington based**

**Hours: Shift Pattern between the hours of 9-8 Mon - Fri 12-8 being the latest shift they will be expected to do 1-2 lates a week. 10-6 Saturday 10-4 Sunday**
**Salary: £22000 + Commission Upto £2,500p/a**
**Full time Permanent**

** Looking to start straightaway in the week of the 23.01.23**

**Role Responsibilities**:

- Fully reviews all proofs received to verify customers identity and establish customers
monthly income. Where bank statements are received - review bank conduct to establish affordability.
- Complete Income and Expenditure call with customers to gain accurate monthly outgoing information. Assesses the customer's ability to repay the loan over the term of the agreement.
Gains relevant marketing consents from customers.
- Completed formal quotations with customers Confirming repayments are affordable for full term.
- Discusses and gains agreement from customers on Payment Reminder System.
- Completes 'Pre-Sign up' call with customers to detail the offer of credit, SECCI and HPA ensures each element is explained in full.
- Gains customer's confirmation that they have a full understanding of all documents and requirements and are happy to proceed

**Key Account abilities**:

- Communicates in an appropriate way with colleagues and customers demonstrating a full understanding of the recipient's needs
- Makes suggestions for ways to improve own and business performance
- Accepts and uses constructive feedback to improve own performance
- Contributes to meetings and discussions i.e. 121s, team meetings, Employee forum
- Ensures agreed objectives and targets are achieved in a way that is consistent with the company.
- Looks to develop own skills and knowledge of the business and understands how departments
- Takes into account the impact on others when making decisions
- Willingly shares knowledge with less experienced people
- Is always polite and courteous to others
- Proactively works to resolve customer and colleague issues and problems with area of responsibility
- Ensures that work is completed to standards agreed and always looks for ways to improve
- Works collaboratively with colleagues and customers
- Strong verbal and written communication skills
- Computer literate
- Experience of a fast paced and changing environment
- 6-12 months Experience of an outbound calling environment
Originally will have worked in a regulatory environment
- Ideally with knowledge and experience of the sub prime market
- Good educational standard to GCSE level or equivalent
- Good level of written and verbal English and maths
- Benefits:

- Hybrid working (3 days in the office, 2 days working from home)
- Competitive salary

**Bonus**:

- Annual leave - 25 days increasing by 1 day a year to 27 days
- Day off for your birthday additional day leave for your birthday (to be taken 2 weeks either side of birthday)
- Paid overtime opportunities
- Office Treats - Treats, healthy snacks, fruit, tea and coffee. Subsidised Costa Coffee - Warrington office only.
- 10 days full company sick pay (with more than one year's service)
- Employee Assistance Programme (EAP)
- Free car parking
- Paid medical appointment leave
- On-site gym membership discount
- Eye-care vouchers
- Free Flu Vaccinations Perks
- On site nursery with 119 places hosted in a purpose-built facility by Busy Nought to Fives
- Free weekly cinema screenings
- On site cafe's and restaurants including street food, pizza oven and grab and go options
- Modern gym costing just £20.99 per month for employees
- Free shuttle bus between Train Station and the site
- Free shuttle bus to Shopping Centre at lunchtime

**Please send your CV if your intrested**
**CPProfestional**

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.



  • Birchwood Park, United Kingdom The Recruitment Co Full time

    **Job Title: Customer Acquisition Agent** **Location: Warrington based/ Hybrid after training** **Hours: Shift Pattern between the hours of 9-8 Mon - Fri 12-8 being the latest shift they will be expected to do 1-2 lates a week. 10-6 Saturday 10-4 Sunday** **Roles and Responsibilities** - **Fully reviews all proofs received to verify customers identity and...

  • Customer Service

    4 weeks ago


    Birchwood Park, United Kingdom Kind Consultancy Ltd Full time

    Kind Consultancy is working with a Motor Finance business which is currently seeking a Customer Acquisition Agent to join their Warrington office. This is a permanent role offering either full time or part time hours, paying a starting salary of £22,000- £26,000pa (part time will be pro-rata) with excellent opportunities for career progression and monthly...


  • Park Royal, United Kingdom Parkside Full time

    TEMPORARY / 1 WEEK COVER / MUST BE IMMEDIATELY AVAILABLE FOR DATES / FULLY OFFICE BASED. We have partnered with a luxury food manufacturer who are a seeking an experienced Customer Service representative for temporary holiday cover. Excellent opportunity to join a luxury and well-established UK food brand and to gain experience with industry...


  • Park Royal, United Kingdom Parkside Full time

    TEMPORARY / 1 WEEK COVER / MUST BE IMMEDIATELY AVAILABLE FOR DATES / FULLY OFFICE BASED.We have partnered with a luxury food manufacturer who are a seeking an experienced Customer Service representative for temporary holiday cover. Excellent opportunity to join a luxury and well-established UK food brand and to gain experience with industry professionals.The...


  • Birchwood, United Kingdom Uniting People Full time

    We are seeking a Customer Support Representative to join our clients team. **Responsibilities**: - Assist customers with product information and issue resolution - Maintain a high level of professionalism and phone etiquette at all times - Upsell products or services when appropriate to enhance customer experience - Perform data entry tasks accurately and...


  • Trafford Park, United Kingdom Page Personnel Full time

    As a customer service representative, you will be handling various extensive duties from liaising directly with UK & international clients to prospecting and generating business leads. This role involves various customer service duties as the main forefront contact for any inventory or product queries. You will be a responsive operative in managing and...


  • Trafford Park, United Kingdom Page Personnel Full time

    As a customer service representative, you will handle various duties including direct interaction with UK & international clients, as well as generating business leads.This role involves being the main point of contact for inventory and product queries, providing exceptional customer service.You will be responsible for managing B2B external accounts,...

  • Sales Representative

    4 weeks ago


    Birchwood, United Kingdom Reed Sales Full time

    **Sales Representative (Birchwood) up to £70k + performance-based bonus + car allowance** This is an incredible opportunity to join a leading global organisation as their newest Sales Representative, based at their site in Birchwood, Warrington. Established in 1874, this business has grown to become a world leader in their field, and they employeea diverse...

  • Sales Representative

    2 weeks ago


    Birchwood, United Kingdom Reed Sales Full time

    Sales Representative (Birchwood) £56,000 + performance-based bonusThis is an incredible opportunity to join a leading global organisation as their newest Sales Representative, based at their site in Birchwood, Warrington. Established in 1874, this business has grown to become a world leader in their field, and they employeea diverse team of over 13,000...


  • Ravenscourt Park, United Kingdom Red Personnel Full time

    Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we have an exciting opportunity for you to join our team at a fantastic local authority! The aim is to create a single contact point for people contacting the council about housing services and repairs. The...


  • Ravenscourt Park, United Kingdom Red Personnel Full time

    Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we have an exciting opportunity for you to join our team at a fantastic local authority!The aim is to create a single contact point for people contacting the council about housing services and repairs. The...


  • Birchwood, United Kingdom Sunbelt Rentals Careers Full time

    **About The Role**: In this exciting new role you'll support the Talent Acquisition function with the day to day administration of the recruitment process within your defined area of responsibility. This is an excellent opportunity for a self-motivated individual looking to develop a career in recruitment. We’ll provide support and coaching to help you to...


  • Watchmoor Park, United Kingdom Sandoz Full time

    **Your Key Responsibilities**: Your responsibilities include, but not limited to: - Timely order management using relevant system. - Perform manual order entry for site-to-site material transfer orders. - Issue credit and debits notes. - Perform order confirmation and inbound system booking for manually placed orders in the system. - Act as a liaison with...


  • Birchwood, United Kingdom Integral UK Full time

    Calling all customer service experts. We have a not-so-typical contact centre located in Birchwood and we're looking for people who love to go above and beyond for their customers. We're not just your usual customer service business and this exciting role allows you to get stuck into different tasks. Integral UK works with some of the biggest brands...


  • Birchwood, United Kingdom PE Global Full time

    **PE Global is currently recruiting a Customer Service Executive for a 6-month contract role with a leading machinery manufacturing client based in Birchwood.** **Responsibilities** - Primary interface with dealers and customers on product inquiries and order entry. - Dealers and customers provide general product information, and the incumbent researches...


  • Birchwood, United Kingdom Currys Full time

    **Customer Service Advisor**: **Hybrid, when you have to come to site you'll be based at our Birchwood Contact Centre** **Training will be full time and conducted remotely, the start date is 20th February** **£11,000 ( £10.57) + 10% performance related bonus, Permanent 20 hours per week, you need to be available to work between 8am and 8pm...


  • Firth Park, United Kingdom William Hill Full time

    **Location** Firth Park/Shiregreen S5 6HJ **Contract type** Full-time **Salary** £10.50 **Hours** 35 - People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all.- Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in...


  • Birchwood, United Kingdom Currys Full time

    **Customer Service Advisor**: **Birchwood** **Warrington Contact Centre** **Permanent** **Full Time** **Grade 1** **£21,840 plus bonus paid 4 weekly and benefits** **Site Based role with a possibility of some Hybrid working** Our passion at Currys is helping everyone enjoy the latest tech. We’re proud of the service levels we provide for our customers -...


  • Birchwood, United Kingdom Currys Full time

    **Customer Complaints Executive**: Birchwood Warrington Contact Centre (1604) Permanent Full Time Grade 1 **£22,464 plus bonus paid 4 weekly and benefits** **Hybrid available, you'll be required to work onsite for the first 12 weeks.** Our passion at Currys is helping everyone enjoy the latest tech. We’re proud of the service levels we provide for...


  • Birchwood, United Kingdom Currys Full time

    **DESCRIPTION**: **Customer Service Advisor** Birchwood Warrington Contact Centre (1604) Fixed Term Contract Full Time Grade 1 **Fixed Term Contract for 9 months. Hybrid working, when you need to meet your team in person you’ll be working from the Warrington Contact Centre WA3 7PB** Our passion at Currys is helping everyone enjoy the latest tech....