Housing Officer

3 weeks ago

Witney, United Kingdom Publica Full time

**Housing Officer**
**£23,151 - £27,309 per annum, 37 Hours per week**
**Permanent, **Witney**

**Do you have experience in giving advice to customers with complex problems?**

The Housing Team are looking for a proactive, self-motivated and resilient person to work within the team to provide advice to people who are in housing crisis. You will be working with other dedicated Housing Professionals:

- In a fast paced, professional environment
- Providing advice and support to our customers
- With the aim of preventing homelessness where possible

**About the role**

The aim of the Housing Officer is to provide comprehensive homelessness prevention advice to customers with a range of housing related issues. The Housing Officer will work with applicants to find solutions to their housing difficulties and thereby prevent homelessness occurring.

The role will include implementing the provisions of our Choice Based Lettings scheme and the Homelessness Reduction Act by working closely with the customer and a range of partner agencies to prevent homelessness occurring.

This is a replacement role covering the West Oxfordshire District, Cotswold and Forest of Dean Council areas but is primarily based in Witney, West Oxfordshire.

**You will need**
- Experience of managing a caseload of customers
- Experience of working with vulnerable people with complex needs
- Excellent written and verbal communication skills
- Experience of working within a Housing, Supported Housing or Homelessness focused service preferable, but not essential

**Special Conditions**
- Ability to travel

Please note this role will be called Homelessness Prevention Officer internally.

For more information about this role please see the Job Description/Person Specification.

Please follow the link to see our great benefits: Benefits

You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services.

Publica is a unique place to work - we are a local government organisation with a twist Publica wants to transform the way local services are delivered. To help do this we have started to fundamentally rethink the way we design our services in the digital era so that Publica is a customer-focused organisation driven by real user needs.

**What can we do for you**
- Agile working allowing a mix of home and office working
- Flexible working arrangements _(depending on the role)_
- 26 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice
- Health cash plan giving you cash back on health, dental and eye care
- Pension scheme with a good employer contribution of 5% of your earnings
- Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
- Cycle to work scheme
- Salary sacrifice car lease scheme with huge tax and NI savings to be made on electric cars
- Access to digital financial advice (covering your pension scheme, mortgages and other finances)
- Generous sickness cover above statutory entitlements
- Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury
- Life assurance, currently four times your annual salary

Terms and conditions apply.

These are just a handful of the benefits that you can enjoy when you join us

  • Neighbourhood Housing Officer

    1 month ago

    Witney, United Kingdom Cottsway Full time

    **About Us** Cottsway formed in 2001 and we provide over 5,300 homes for rent and shared ownership for over 12,000 customers. Our homes are based in West Oxfordshire, Gloucestershire, Wiltshire and Worcestershire, and range from flats and bungalows to family homes. We have some of the strongest financial and governance ratings in the sector and we are...

  • Housing Assistant

    4 weeks ago

    Witney, United Kingdom Cottsway Full time

    **About Us** Cottsway formed in 2001 and we provide over 5,100 homes for rent and shared ownership for over 11,000 customers. Our homes are based in West Oxfordshire, Gloucestershire, Wiltshire and Worcestershire, and range from flats and bungalows to family homes. We have some of the strongest financial and governance ratings in the sector and we are...

  • Housing Assistant

    4 weeks ago

    Witney, United Kingdom Cottsway Full time

    **About Us** Cottsway formed in 2001 and we provide over 5,100 homes for rent and shared ownership for over 11,000 customers. Our homes are based in West Oxfordshire, Gloucestershire, Wiltshire and Worcestershire, and range from flats and bungalows to family homes. We have some of the strongest financial and governance ratings in the sector and we are...

  • Housing Assistant

    4 weeks ago

    Witney, United Kingdom Publica Full time

    Do you have experience in working with vulnerable people with complex needs in a Hostel or Supported Accommodation environment? We have a new Housing job opportunity where you will be working with a team of Housing professionals with the aim of supporting some of the districts’ most vulnerable adults to move on from temporary accommodation. You will be...

  • Income Officer

    2 weeks ago

    Witney, United Kingdom Cottsway Full time

    **About Us** Cottsway formed in 2001 and we provide over 5,300 homes for rent and shared ownership for over 12,000 customers. Our homes are based in West Oxfordshire, Gloucestershire, Wiltshire and Worcestershire, and range from flats and bungalows to family homes. We have some of the strongest financial and governance ratings in the sector and we are...

  • Homelessness Relief Officer

    1 week ago

    Witney, United Kingdom Publica Full time

    **Do you want to be part of a Team of Housing Professionals working with customers to empower them to find solutions to their housing needs? This may be the job for you!** You will provide a comprehensive homelessness service to people with a range of housing related issues. This will involve working with a Team of Housing Professionals to: - Create...

  • Homelessness Relief Officer

    4 weeks ago

    Witney, United Kingdom Publica Full time

    **Do you want to be part of a Team of Housing Professionals working with customers to empower them to find solutions to their housing needs? This may be the job for you!** You will provide a comprehensive homelessness service to people with a range of housing related issues. This will involve working with a Team of Housing Professionals to: - Create...

  • Homelessness Relief Officer

    3 weeks ago

    Witney, Oxfordshire, United Kingdom Publica Full time

    Do you want to be part of a Team of Housing Professionals working with customers to empower them to find solutions to their housing needs? This may be the job for youYou will provide a comprehensive homelessness service to people with a range of housing related issues.This will involve working with a Team of Housing Professionals to: Create individual...

  • Office Administrator

    1 month ago

    Witney, United Kingdom Advance Full time

    **Position**:Administrator (Temporary Contract for 12 months) **Location**: Witney **Hours**:35 hours per week, Monday to Friday **Salary**: From £19,689.37 to £21,425.85 per annum based on 35 hours per week plus geographical allowance of £1,051.00. **Job ref**:3633 **About the Role**: The Housing department and Support department are looking for a...

  • Pre-tenancy Support Officer

    1 week ago

    Witney, United Kingdom Cottsway Full time

    **About Us** Cottsway formed in 2001 and we provide over 5,300 homes for rent and shared ownership for over 12,000 customers. Our homes are based in West Oxfordshire, Gloucestershire, Wiltshire and Worcestershire, and range from flats and bungalows to family homes. We have some of the strongest financial and governance ratings in the sector and we are...

  • Pre-tenancy Support Officer

    3 weeks ago

    Witney, Oxfordshire, United Kingdom Cottsway Full time

    About UsCottsway formed in 2001 and we provide over 5,300 homes for rent and shared ownership for over 12,000 customers. Our homes are based in West Oxfordshire, Gloucestershire, Wiltshire and Worcestershire, and range from flats and bungalows to family homes.We have some of the strongest financial and governance ratings in the sector and we are committed to...

  • Service Experience Officer

    3 weeks ago

    Witney, Oxfordshire, United Kingdom West Oxfordshire District Council Full time

    Publica is seeking an experienced Senior Electoral Services Officer to join our team and assist West Oxfordshire District Council in ensuring the smooth running of elections, election registration, and associated activities. Apply a high level of expert knowledge within the area of elections, referendums, and electoral registration to manage sensitive,...

  • HR Officer

    1 month ago

    Witney, United Kingdom Forces Support Limited Full time

    **Job Title: Human Resources Officer** **Reports to - General Manager - Based in Witney, Oxfordshire** **Hours 20-24 per week - Part time - Monday to Thursday** We have an exciting opportunity for a motivated individual to play a key role in supporting our staff and volunteers throughout our retail outlets as well as contributing towards out charitable...

  • HR Officer

    3 weeks ago

    Witney, Oxfordshire, United Kingdom Forces Support Limited Full time

    Job Title: Human Resources OfficerReports to - General Manager - Based in Witney, OxfordshireHours 20-24 per week - Part time - Monday to ThursdayWe have an exciting opportunity for a motivated individual to play a key role in supporting our staff and volunteers throughout our retail outlets as well as contributing towards out charitable objectives.Our...

  • Legal Support Officer

    2 weeks ago

    Witney, United Kingdom West Oxfordshire District Council Full time

    **Legal Support Officer, Witney** **Part time, 25 hours per week** West Oxfordshire District Council is dedicated to maintaining and enhancing West Oxfordshire as one of the best places to live, work and visit in the UK. We provide a range of important services including waste and recycling collections, planning, housing, leisure, community safety and...

  • Infrastructure Delivery Officer

    3 weeks ago

    Witney, United Kingdom Publica Full time

    An exciting time to join West Oxfordshire District Council West Oxfordshire District Council is dedicated to maintaining and enhancing West Oxfordshire as one of the best places to live, work and visit in the UK. We provide a range of important services including waste and recycling collections, planning, housing, leisure, community safety and environmental...

  • Healthy Communities Officer

    4 weeks ago

    Witney, United Kingdom Publica Full time

    **Healthy Communities Officer** **Witney** **£34,168 - £36,825 per annum, pro rata** **18.5 hours per week** **Permanent** West Oxfordshire District Council is dedicated to maintaining and enhancing West Oxfordshire as one of the best places to live, work and visit in the UK. We provide a range of important services including waste and recycling...

  • Visiting Scheme Manager

    1 month ago

    Witney, United Kingdom Clarion Housing Group Full time

    Salary: £12,895.93per annum Job Location: Riverside Gardens, Witney Hours: 20 hours per week (Monday to Friday) Contract Type:Permanent  Operating Company: Grange Property Management Are you customer focused, confident and logical with excellent communication skills? Grange Property Management are looking for a Visiting Scheme Manager to look...

  • Visiting Scheme Manager

    2 weeks ago

    Witney, United Kingdom Clarion Housing Group Full time

    Salary: £12,895.93per annum Job Location: Riverside Gardens, Witney Hours: 20 hours per week (Monday to Friday) Contract Type:Permanent  Operating Company: Grange Property Management Are you customer focused, confident and logical with excellent communication skills? Grange Property Management are looking for a Visiting Scheme Manager to look...

  • Project Support Officer

    4 weeks ago

    Witney, United Kingdom Publica Full time

    **Project Support Officer** **£27,105 per annum pro rata, 18 hours per week** **Fixed term (ending 31 March 2025)** **Witney and Abingdon** West Oxfordshire District Council is dedicated to maintaining and enhancing West Oxfordshire as one of the best places to live, work and visit in the UK. We provide a range of important services including waste and...