Homelessness Relief Officer

**Do you want to be part of a Team of Housing Professionals working with customers to empower them to find solutions to their housing needs? This may be the job for you**

You will provide a comprehensive homelessness service to people with a range of housing related issues. This will involve working with a Team of Housing Professionals to:

- Create individual housing plans for every applicant which fully reflects their needs and circumstances, whilst managing and resolving caseloads for those currently experiencing a housing crisis.
- Source appropriate short term and long term accommodation to assist the council in discharging its Housing duties, whilst maintaining accurate records, both written and electronically and ensuring they are captured and recorded accurately.
- A key part of the role will be working with our countywide partners to ensure that customers have access to support, benefits, health and supported housing pathways

This is a replacement role covering the West Oxfordshire, Forest of Dean, Cotswold District Council areas, but is primarily based in West Oxfordshire. Within the District, there are plenty of places to see and visit. With our agile working ethos: you will be spoilt for choice.

**You will need**
- Experience of working in a Housing or Homelessness focused service or:

- Experience of working with vulnerable people
- Experience of working with people with complex needs
- Experience of multi-agency working
- Experience recording and dealing with data accurately and effectively
- Experience of working with complex IT systems

**Special Conditions**
- Ability to travel throughout the district and to our other Publica offices
- BPSS

**Closing Date - Sunday 11th September at Midnight**

**Interview Date - TBC**

For more information about this role please see the Job Description/Person Specification.

**Who are we**

Publica is a unique place to work - we’re a local government organisation with a twist Publica wants to transform the way local services are delivered. To help do this we have started to fundamentally rethink the way we design our services in the digital era so that Publica is a customer focused organisation driven by real user needs.

**What can we do for you**
- Agile working allowing a mix of home and office working
- Flexible working arrangements _(depending on the role)_
- 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice
- Health cash plan giving you cash back on health, dental and eye care
- Pension scheme with a good employer contribution of 5% of your earnings
- Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
- Cycle to work scheme
- Salary sacrifice car lease scheme with huge tax and NI savings to be made on electric cars
- Access to digital financial advice (covering your pension scheme, mortgages and other finances)
- Generous sickness cover above statutory entitlements
- Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury
- Life assurance, currently four times your annual salary

These are just a handful of the benefits that you can enjoy when you join us