Receptionist/administrator
6 months ago
Job Overview:
**Responsibilities**:
- Greet and welcome clients, visitors, and staff in a courteous and professional manner.
- Answer and direct phone calls, taking messages and relaying accurate information when required.
- Provide general administrative support, including sorting mail, managing appointments, and maintaining the reception area's cleanliness and tidiness.
- Schedule and coordinate client meetings, conference calls, and appointments, utilizing the firm's booking system.
- Maintain an accurate and up-to-date electronic and physical filing system, including scanning documents.
- Assist caseworkers and other staff members with administrative tasks such as document preparation, data entry, and record keeping.
- Uphold confidentiality and handle sensitive information with utmost professionalism.
- Previous experience working as a receptionist or administrative assistant, preferably within a legal environment
- Exceptional customer service skills with the ability to communicate professionally and courteously with clients, visitors, and staff.
- Strong organisational skills and attention to detail, capable of multitasking and prioritizing tasks effectively.
- Proficient in using office software and equipment, including Microsoft Office suite (Word, Excel, Outlook) and general office equipment (fax machines, printers, scanners).
- Excellent verbal and written communication skills.
- Reliable and punctual, with a commitment to maintaining a professional appearance and attitude.
- Ability to maintain confidentiality and handle sensitive information with discretion.
Pay: £20,820.00 per year
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- receptionist: 1 year (preferred)
- Front desk: 1 year (preferred)
**Language**:
- English (preferred)
Pay: £11.42 per hour
Expected hours: 35 per week
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: BR123
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