Mis Officer

5 days ago

Watford, United Kingdom TCHC Group Limited Full time

**TCHC Group Limited have been a leading provider of skills training and provision for 17 years delivering our vision of transforming the lives of individuals by being the first-choice provider for exceptional provision of employment, skills, apprenticeships, and business support. We are an Ofsted Grade 2 provider delivering contracts for key funders including Apprenticeships, GLA, ESFA, DWP, JCP, ESF, Big Lottery, LEPs and Local Authorities.**

Purpose of Job TCHC is looking for an expereinced MIS Officer to really take the lead on our systems and work with our teams to make sure they have the data they need. Your job is to make sure that our systems, information and data are maintained and to work with teams to support them in collating information including analysis of data. Essential Requirements for the Role
- Must have very strong IT skills
- Similar experience from a previous role
Main Tasks & Responsibilities
**Awarding bodies**
- Register learners for their qualification
- Book exams including end-point assessment exams
- Submit requests for learner reasonable adjustments / special considerations where approved by the Quality Manager or Director
- Submit learner certificate claims
- Check paper certificates as they arrive to the office and and post out
- Take queries
- Keep our apprenticeship end-point assessment platforms updated such as adding and submitting learners
- Submit paperwork for external verification
- Process learner withdrawals for TQUK, NCFE and Skillsfirst
- Undertake BCS invigilation
- Run reports ad hoc
- Prepare reports as requested by leaders and managers
- Maintain awarding body portals for example keeping staff details up-to-date

**BKSB**
- Create staff accounts and send them login information

**Bids**
- Register to tender portals
- Checking through Business Development inbox and notify relevant staff

**Find A Learning Aim**
- Check funding for qualification aims monthly

**My Concern**
- Occasionally add learners to the system
- Run and check reports as required

**OFSTED**
- Check provisional QAR results three times per year and report of these
- Send out QAR data throughout the year
- Prepare the company’s self-assessment data as required

**OneFile (e-portfolio)**
- Create staff accounts and always keep them maintained
- Create EQA accounts as required
- Reassign Learning Coaches, IQA’s, EQA’s as required
- Delete learners as required
- Archive learners as required
- Act as OneFile account manager
- Respond to internal queries
- Maintain the backend system to ensure is it current and provides what is needed

**Org Chart**
- Modify the company's organisational chart as required

**PICS (CRM system)**
- Create and maintain staff accounts
- Pull ad hoc reports for staff
- Set up scheduled reports
- Create forms on FCA and maintenance
- Backend maintenance
- PICSWeb - WebForm creating and maintenance
- Respond to internal queries

**Purchase orders**
- Create POs for AO invoices weekly

**SharePoint**
- Upload policies and maintain the document index
- Course Matrix maintenance

**Spreadsheets**
- General help
- Create spreadsheets with leaders and managers as required

**Surveys**
- Create surveys companywide using questions provided
- Send surveys out in DotDigital campaigns according to our external survey cycle
- Present the data in an easy-to-read format and publish to teams

**The Skills Network (EQUAL)**
- Add qualification aims to the portal
- Create staff accounts and always keep them maintained
- Create EQA accounts as required
- Reassign Tutors, IQA’s, EQA’s as required
- Delete learners as required
- Archive learners as required
- Respond to internal queries
- Maintain the backend system to ensure is it current and provides what is needed

**Contract Reports**
- Target report for NEETs contract to be run and supplied to Head of Operations on a monthly basis after upload
- Target Report for GLA AEB to be run and supplied to Head of Operations on a quarterly basis

**Misc**
- Attend relevant induction and training meetings as required including standardisation and team meetings.
- Undertake regular CPD activity for dual professionalism and record this using company documents.
- Follow all company policies and procedures.
- Clock in/out using the company APP daily.
- Be responsible for promoting and safeguarding (including Prevent) the welfare of all learners for whom you have responsibility for or with whom you come into contact with and adhere to TCHC’s Safeguarding and Prevent policies.

Note: These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment. Additionally, due to the ever-changing environment in which we operate, flexibility and the willingness to travel to other work locations are essential for these roles.

An enhanced DBS check will be a requirement fo

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