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Administration Assistant/receptionist

4 months ago

Reigate, United Kingdom Lymden Hydrotherapy and Physiotherapy (LHAP) Full time

**JOB DESCRIPTION**

**Job Title: Receptionist/Administrative Assistant**

**Accountable to: Directors and Management Team**

**Responsible to: Operations Manager**

**Salary: £22,000 - £27,000**

**Hours: 37.5 hours a week**

**MAIN DUTIES & RESPONSIBILITIES**

The post holder will carry out designated tasks working alongside and under the supervision of the operational manager and our physiotherapy team.
- To greet and welcome visitors, clients and their families to LHAP.
- To escort visitors, clients and their families to the pool or treatment room facilities where they will be met by one of the physiotherapy team.
- To assist in collating staff timesheets and liaising with the physiotherapy team.
- To make and diarise appointments for LHAP clients.
- To liaise with the operational manager so they can raise invoices for clients and pay reports for staff.
- To answer the phone and respond to client queries.
- To relay any clinical queries to the physiotherapy team.
- To assist the operational manager in providing treatment quotes and estimates.
- To assist with the organisation for training courses
- To assist with filing, downloading files and general administrative duties.
- To assist with data collection.
- To assist in the administrative work of the teams.
- To assist with sourcing, liaising with suppliers/manufacturers, ordering, maintaining and updating equipment and supplies for the team, where required.
- To assist in ensuring a safe working environment. Including assistance in the case of an emergency - fire, pool evacuation etc

**Communication Skills**

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£27,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Application question(s):

- Are you experienced in using Windows and Microsoft Office suite (Word, Excel, Outlook)?

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Application deadline: 04/03/2024
Reference ID: LHAPadmin2
Expected start date: 11/03/2024