Administrative Assistant

1 month ago


Reigate, Surrey, United Kingdom Barchester Healthcare Full time
Administrative Assistant Opportunity

Barchester Healthcare is seeking a highly skilled and dedicated Administrative Assistant to join our team. As a key member of our management team, you will play a pivotal role in ensuring the efficient running of our care home.

Key Responsibilities
  1. Provide administrative support to the General Manager, ensuring the smooth operation of the home.
  2. Manage customer experience elements, including customer database management and showrounds for prospective families.
  3. Drive occupancy and reputation of the care home through community engagement.
  4. Support resident and family feedback, focusing on customer care.
  5. Assist with recruitment, completing employment checks and arranging inductions.
  6. Prepare payroll for home-based staff.
  7. Provide guidance on HR queries and ensure secure storage of personal files.
  8. Attend meetings and produce accurate notes and minutes.
  9. Manage rotas, safe contents, petty cash, and resident fund accounts.
  10. Update staff records with ad-hoc training, supervisions, and appraisals.
  11. Offer guidance on staff development opportunities.
Requirements
  1. Experience in a customer-facing role.
  2. Previous involvement in HR administration and recruitment.
  3. High level of attention to detail and prioritization skills.
  4. Proficient user of Microsoft, specifically Word, Excel, and Outlook.
  5. CIPD qualification beneficial.
Benefits
  1. Rewarding Excellence bonus for Good or Outstanding CQC inspection.
  2. Unlimited access to refer-a-friend scheme.
  3. Wide range of retail and leisure discounts.
  4. Free access to medical specialists and counselling services.
  5. Tax code review service.
  6. Option to join monthly staff lottery.

Barchester Healthcare is committed to ensuring our team is respected and valued. If you're looking to develop your administrative career with a supportive employer offering progression opportunities, Barchester is an empowering and rewarding place to be.



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