Administrative Assistant
1 month ago
Barchester Healthcare is seeking a highly skilled and dedicated Administrative Assistant to join our team. As a key member of our management team, you will play a pivotal role in ensuring the efficient running of our care home.
Key Responsibilities- Provide administrative support to the General Manager, ensuring the smooth operation of the home.
- Manage customer experience elements, including customer database management and showrounds for prospective families.
- Drive occupancy and reputation of the care home through community engagement.
- Support resident and family feedback, focusing on customer care.
- Assist with recruitment, completing employment checks and arranging inductions.
- Prepare payroll for home-based staff.
- Provide guidance on HR queries and ensure secure storage of personal files.
- Attend meetings and produce accurate notes and minutes.
- Manage rotas, safe contents, petty cash, and resident fund accounts.
- Update staff records with ad-hoc training, supervisions, and appraisals.
- Offer guidance on staff development opportunities.
- Experience in a customer-facing role.
- Previous involvement in HR administration and recruitment.
- High level of attention to detail and prioritization skills.
- Proficient user of Microsoft, specifically Word, Excel, and Outlook.
- CIPD qualification beneficial.
- Rewarding Excellence bonus for Good or Outstanding CQC inspection.
- Unlimited access to refer-a-friend scheme.
- Wide range of retail and leisure discounts.
- Free access to medical specialists and counselling services.
- Tax code review service.
- Option to join monthly staff lottery.
Barchester Healthcare is committed to ensuring our team is respected and valued. If you're looking to develop your administrative career with a supportive employer offering progression opportunities, Barchester is an empowering and rewarding place to be.
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