Customer Service Executive
2 weeks ago
Due to business growth our client in the Burton area are recruiting for a Customer Service Executive to join their fun, dynamic and hardworking team on a 6 Month Fixed Term Contract with a strong chance of going permanent at the end.
The company are very much looking for employees who are passionate about delivering a service and results driven. Experience isn’t essential but attitude and passion for service delivery is.
Duties to include but are not limited to:
Working in a fast paced environment
Answering calls in a professional manner
Handling a wide variety of enquiries and issues in relation to orders, maintenance, repairs and deliveries
Managing and exceeding customer expectations
Building relationships at all levels
Liaise with internal departments
Taking ownership of problems
Update internal systems
Key Skills:
Customer focused - Always striving to provide an outstanding level of service.
Problem solving and decision making abilities
Experience in a fast paced telephone based customer service role ( desirable )
Team Player
Excellent problem solving skills
PC Literate including Word, Excel, PowerPoint and Outlook
Act as an ambassador in Customer Service
Working hours:
Full time, 38 hours a week - Monday to Friday 8.30 am - 5.00 pm
**Salary**:
Competitive + salary increments
Excellent Benefits including 33 days holiday including a bank holiday allowance with the option to buy and sell additional days. Membership packages, competitive pension scheme, on site bar / restaurant.State of the art facilities and free car parking.
Job Ref: GS1313
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