Customer Service

3 weeks ago


BurtonOnTrent, United Kingdom Niche employment solutions Full time

**Customer Service Executive**

**Leicestershire**

**£28,000**

My client is looking to recruit an experienced customer success advisor to join their team within a proactive company. The customer service executive role will develop between several different departments. From customers issues, customer retention, nurturing and growing the existing customers that you have in your accounts. This is very much a varied customer functioning role that is tailored to customer needs. You will work within the Customer Service and communications team. whilst working closely with other internal departments such as Managers, Field Sales and retentions strategies.

**Key Responsibilities**
- Processing quotes and inbound orders.
- To plan, schedule and facilitate customer care appointments.
- Use salesforce and other company defined IT systems to effectively manage all customer query in a professional manner.
- Ensure all data is inputted is accurately
- Attend internal meetings and training

**Essential skill required**
- Administration experience in a Sales or Customer facing environment
- Excellent customer service skills
- Excellent communication skills - to include written and verbal skills.
- The ability to build rapport with customers
- Experience in the consistent use of different systems and Microsoft software packages
- Experience in the ability to meet robust targets that focus on customer care and attention to detail.
- Skilled in building and leveraging relationships over the phone.
- Understands and uses good account management, communication, problem solving, negotiation and interpersonal skills.
- Ability to multi-task and be resilient in a high pressured and fast paced environment.
- Excellent attention to detail and accuracy in all types of administration.

**Job Types**: Full-time, Permanent

**Salary**: £26,000.00-£28,000.00 per hour

**Benefits**:

- Company events
- Company pension

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Quarterly bonus
- Yearly bonus

Work Location: In person

Reference ID: Customer Service



  • Burton-On-Trent, United Kingdom Quality Service Recruitment Full time

    **IMMEDIATE START AVAILABLE** We are seeking experienced & committed customer service representatives to work for our well established company in Tutbury, Burton On Trent. You will join a team of friendly and welcoming customer service advisors for a company that manufacturer and distribute disability aids. Within this role, you will be required to...


  • Burton-On-Trent, United Kingdom Diamond Bus Company Full time

    Reporting to the Operations Manager, the role of Customer Service Advisor will be to demonstrate excellent customer service to customer queries through a range of communication tools. You will lead and manage the customer complaints process, lead on communications designed to inform customers and provide a consistent quality of service to our customers. The...


  • Burton-On-Trent, United Kingdom 2Fawcett Recruitment Full time

    **The role**: Customer Service Administrator **Location**: Burton **Type**: Full-time, Permanent **Salary**: £23,500 + bonus scheme 2fawcett are recruiting for a Customer Service Administrator to join our client in Burton on a full-time, permanent basis. **The role & responsibilities**: - New customer onboarding - Managing customer enquiries via...


  • Burton-On-Trent, United Kingdom Rewards4 Full time

    **Position**:Customer Service Associate **Job Status/Type**: Permanent. **Location**:Hybrid - Burton upon Trent. **Salary**: £23,000 per annum. Rewards4 are the largest operator of sports-based loyalty and rewards programmes in the UK and Ireland. Our business is trusted by over 60+ sports clubs, racecourses and sports organisations and with over two...


  • Burton-On-Trent, United Kingdom HollyField Personnel Full time

    Due to business growth our client in the Burton area are recruiting for a Customer Service Executive to join their fun, dynamic and hardworking team on a 6 Month Fixed Term Contract with a strong chance of going permanent at the end. The company are very much looking for employees who are passionate about delivering a service and results driven. Experience...


  • Burton-On-Trent, United Kingdom Blue Arrow Full time

    Blue Arrow are proud to be working with a leading provider of out-of-hospital clinical homecare, who work in close partnership with the NHS to bring patients life-changing treament in their own homes. My client are looking to recruit **10x Customer Service Advisors** to their team, to assist them in providing an excellent experience to their diverse range...


  • Burton-on-Trent, United Kingdom Blue Arrow Ltd Full time

    Blue Arrow are proud to be working with a leading provider of out-of-hospital clinical homecare, who work in close partnership with the NHS to bring patients life-changing treament in their own homes. My client are looking to recruit **10x Customer Service Advisors to their team,** to assist them in providing an excellent experience to their diverse range of...


  • Burton-On-Trent, United Kingdom Absolute Heating Full time

    **Responsibilities**: - Respond to customer inquiries in a timely and professional manner. - Organising and managing engineer's diaries. - Provide accurate information about products and services. - Process parts orders, enquiries and requests in a timely manner. - Resolve customer issues and complaints in a timely manner. - Maintain customer records in an...


  • Burton-On-Trent, United Kingdom Pertemps Network Group Full time

    **Job Description**: C **ustomer Service Executive** **HYBRID - **Office based in Burton Upon Trent for 2 days per week and 3 days home based (on completion of training). **£21,500 Per Annum Depending on experience (21 days holiday plus statutory bank holidays)** **Full Time - Monday-Thursday 8am-4:30pm & Fri 8am-3:30pm** **Essential Duties and...


  • Burton-On-Trent, United Kingdom 2Fawcett Recruitment Full time

    Role: Customer Service Administrator **Salary**: £23000 Eligible for 10% bonus upon completing successful probation period. Type: Permanent Hours: Monday to Friday 37.5 hours per week Hybrid working - 3 days in the office 2 days at home. 2Fawcett are currently recruiting for a Customer Service Administrator for a business based in Burton. Your main...


  • Burton-On-Trent, United Kingdom Central England Co-operative Full time

    Location- Burton-on-Trent - Department- Customer Services Assistant - Advertising Salary- £10.75 per hour - Vacancy Type- Permanent - Hours Per Week- 24 - Company Name- STRETTON SUPERMARKET - 100140 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and...


  • Burton-On-Trent, United Kingdom Central England Co-operative Full time

    Location- Burton-on-Trent - Department- Customer Services Assistant - Advertising Salary- £10.75 per hour - Vacancy Type- Permanent - Hours Per Week- 10 - Company Name- CASTLE PARK (HORNINGLOW RD) - 100253 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members...


  • Burton-On-Trent, United Kingdom Central England Co-operative Full time

    Location- Burton-on-Trent - Department- Customer Services Assistant - Advertising Salary- £10.75 per hour - Vacancy Type- Permanent - Hours Per Week- 12 - Company Name- ROLLESTON-ON-DOVE STORE - 100495 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and...


  • Burton-on-Trent, United Kingdom Pertemps Burton Commercial Full time

    ** FULL TIME AND PART TIME OPPORTUNITIES AVAILABLE ** CALL US NOW!!!!!! Do you have a passion for delivering the best level of customer service????** **Do you want to be part of family culture that have a real focus on developing their workforce creating a real Learning and Development environment with a career development plan.** If so then this is the...


  • Burton-On-Trent, United Kingdom Page Personnel Full time

    Friendly and fast paced working environment - Hybrid Working **About Our Client**: My client is a leading speciality pharmacy providing health care solutions to patients with long term conditions. As a Customer Service Team Leader you will be responsible for: - Monitor workload and support and implement the capacity, business continuity and escalation...


  • Burton-On-Trent, United Kingdom Page Personnel - UK Full time

    Friendly and fast paced working environment - Hybrid Working **About Our Client**: My client is a leading speciality pharmacy providing health care solutions to patients with long term conditions. As a Customer Service Team Leader you will be responsible for: - Monitor workload and support and implement the capacity, business continuity and escalation...

  • Customer Service

    1 month ago


    Burton-On-Trent, United Kingdom NatWest Full time

    Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom. Join us as a Customer Service - Personal Banker in Burton Upon Trent -...


  • Stoke-on-Trent, United Kingdom Central Food Service Ltd Full time

    **Job description** Central food service LTD are an established and growing business in the food distribution sector supplying over 800 customers within a 100 mile radius from our Stoke On Trent depot. An exciting opportunity has arisen for somebody to join our customer service and sales department. Your key roles and responsibilities will be to take...


  • Burton-On-Trent, United Kingdom Uniting People Full time

    A fantastic opportunity for a Team Coach to join a progressive organisation who are focussed on service delivery. The Team Coach will have a passion for driving quality and continuous improvement and will always put customers at the heart of everything they do. To be successful in this role you must be an advocate of change, you will encourage and support...


  • Burton-On-Trent, United Kingdom Absolute Heating Full time

    **Responsibilities**: - Respond to customer inquiries in a timely and professional manner. - Organising and managing engineer's diaries. - Provide accurate information about products and services. - Process parts orders, enquiries and requests in a timely manner. - Resolve customer issues and complaints in a timely manner. - Maintain customer records in an...