Customer Service Coordinator
3 weeks ago
**CUSTOMER SERVICE COORDINATOR**
**BURTON ON TRENT**
**£23,000 - £26,000**
A thriving Financial Institution based in Burton on Trent is looking for Customer Service Coordinator to join their fast-paced, exciting team.
**ABOUT THE ROLE**
The Customer Service Coordinator will be providing an effective and efficient service to customers and supporting the sales team.
**BENEFITS**
Enjoy a great work-life balance with 25 days annual leave (plus bank holidays). Some extra benefits include employee discounts, car salary sacrifice, health care packages, holiday purchase schemes, season ticket loans, cycle to work schemes and much more
**RESPONSIBILITIES**
As a Customer Service Coordinator your key duties will include:
- Updating systems with relevant and accurate information
- Supporting the Sales team when required
- Providing support with processing of new proposals, including checks on AML and Credit
- Processing deposits and initial payments on the system
- Ensuring all relevant internal checks and reviews are completed accurately and in line with company procedures
**REQUIRED SKILLS & EXPERIENCE**
To be considered for the role of Customer Service Coordinator**,** you must have:
- Previous customer service or administration experience
- Educated to GCSE level with passes in Maths & English as a minimum
- Excellent communication and relationship building skills
- Understanding of Microsoft Excel
- Problem solver
- Ability to multi-task and prioritise during busy periods
- Ability to work independently as well as part of a team
**NEXT STEPS**
Why wait? Don’t miss out
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