HR Officer
3 weeks ago
**HR OFFICER**
**RUNCORN**
**£31,000 + EXCELLENT BENEIFITS**
**3 to 6-month Fixed Term Contract**
REED HR are exclusively recruiting on behalf of a highly successful and growing business who require extra cover and are looking to recruit an experienced HR Officer
If you have previous experience within a HR Consultant, HR Officer, HR Advisor, Senior HR Advisor role and are looking to for a new role within a market leading company, then send your CV in for immediate consideration ASAP
**THE ROLE**:
- Work closely and proactively with the ER Administrators, ER Assistants and Senior ER Advisor and to ensure all matters are handled appropriately and professionally
- Operate a triage process for the effective and timely handling and escalation of employment matters and case work support
- The delivery of first and second line support and guidance to employees and Line managersin relation to all aspects of HR policy
- Review, create and update HR policies and processes to align with our people strategy
- Act as a point of escalation for the ER Assistants
- Provide advice and guidance on non-routine/complex contractual matters
- Undertake case reviews and associated assessment of risk, fact finding
- Keep abreast of employment law and case law
- Support the Senior HR Advisor and HR Business Partners with ACAS conciliations and Employment Tribunals
- Respond to all communications ensuring a professional HR service
- Produce written correspondence to a high standard
- Create, maintain and monitor accurate data records using internal systems including iTrent, Document Manager & Footprints call management system
- Ad hoc project work
- Undertake necessary training when appropriate
**THE PERSON**:
- Demonstrable track record as a HR professional in an advisory capacity
- Experience of managing complex and highly sensitive ER cases
- Excellent team worker with first class customer service skills
- Experience of working collaboratively with a range of stakeholders
- Demonstrated coaching, mentoring and influencing skills
- Strong written and oral communications
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