HR Case Assistant

6 months ago

Runcorn, United Kingdom HCRG Care Group Full time

Job Introduction
This is a fantastic 12 month secondment opportunity to move into a newly created role as HR Case Assistant. The role will be based at our Runcorn Head Office with the expectation to be present in the office for a minimum of 2 days per week.

The purpose of this role is to:

- Support the HR Case Managers and OD Manager to ensure that all decisions made align to the organisation's values and mission statement.
- Champion positive colleague relations with your stakeholders across the business and protect it from risk.
- Champion positive colleague relations with your stakeholders across the business and protect it from risk.
- Review HR data to proactively deliver measurable improvements in People KPIs with stakeholders.

Main Responsibilities
Responsibilities include but are not limited to:

- Coach managers on low level absence cases, performance management processes and link with TLE to ensure that leaders are equipped to carry out their management / leadership responsibilities through relevant technical training / management development programmes.
- Guide managers through polices and toolkits available on the intranet.
- Pull accurate data for exits, under TUPE and provide accurate calculations for all change activity
- Support the HR Case Managers with meeting SLAs, disciplinary and grievance case timelines, ER case priority RAG and escalation times.
- Support the HR Case Managers to ensure DBS and professional referrals are reviewed with stakeholders and escalated as appropriate.
- Support the OD Manager and HR Case Managers with the developing of training material to embed policies, and set up booking forms and communication cascade as relevant

For more information, please review the attached job pack.

**To be successful you will have**:

- A passion for HR and keen interest in upcoming trends and legislation
- Strong excel skills with the ability to review and analyse data
- Can demonstrate ability to collaborate with a variety of internal and external stakeholders
- The ability to think outside the box, coming up with innovative ideas for continuous improvement

About The Company
We change lives by transforming health and care.

Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

Package Description
You will feel valued as a HR Case Assistant within HCRG Care Group, receiving access to exclusive rewards and benefits including:

- £28,000 salary with group pension
- Free tea, coffee and milk at your base location
- Free and plentiful on site-parking at Runcorn Head Office
- Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing - from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Private medical insurance
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
- An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care - backed up by at least £100,000 of ringfenced innovation funding each year
- The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission

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