Internal Communications Advisor

5 months ago

Manchester, United Kingdom Interactive Investor Full time

**WHO WE ARE**:
interactive investor is an award-winning investment platform that puts its customers in control of their financial future.

We’ve been helping investors for over 25 years. We’ve seen market highs and lows and been resilient throughout. We’re now the UK’s number one flat-fee investment platform, with assets under administration approaching £55 billion and over 400,000 customers.

For a simple, flat monthly fee we provide a secure home for your pensions, ISAs, and investments. We offer a wide choice of over 40,000 UK and international investment options, including shares, funds, trusts, and ETFs.

We also bring impartial, expert content from our award-winning financial journalists, highly engaged community of investors, and daily newsletters and insights.

**WHAT WE STAND FOR**:
It’s simplewe want our customers to feel confident and in control, for interactive investor to go from strength to strength, and for ii to be a workplace where we can all thrive. Our customer-driven approach and bold values sit at the heart of this. We are honest, straight-talking, and transparent with our customers and our colleagues. We are decisive and take ownership of what we say and deliver. We are ambitious and passionate about what we believe is right for our customers, our teams, ourselves, and interactive investor.

**PURPOSE OF THE ROLE**:
The role is responsible for planning and coordinating all internal communications activity across ii, working closely with the HR team and wider business to ensure success.

The focus of the role will be:
1) To deliver a cohesive and coordinated colleague engagement approach across internal communication channels.

2) To support business change activity, through delivery of communication workstream activities

This will also involve working with internal engagement forums to deliver activities for diversity & inclusion and wellbeing, in line with our people strategy. It will deliver an innovative approach to colleague feedback, through surveys or other appropriate mechanisms, to ensure a consistent tone of voice, branding, and colleague experience.

**Requirements**:
Key Responsibilities:

- Develop internal communications strategy, working with the business to identify key stakeholders, messages, and channels.
- Build and manage an internal communications calendar, to ensure efficient and timely messaging to all colleagues.
- Management of internal communications workstreams related to specific organisational design and change activities.
- Ownership of internal engagement plan, acting as the link with engagement forums, including targeted activities for diversity & inclusion and wellbeing
- Management of colleague feedback mechanisms (e.g., pulse surveys), including action planning and review
- Ensure effective governance and sign-off processes for all internal communications.
- Ensure consistency in tone of voice and branding, across all internal communications.
- Develop meaningful external partnerships to support development of the ii Employer Brand
- Prior experience in Internal Communications/ Employee Engagement role(s)
- Excellent verbal and written communication skills, with the ability to communicate and influence at all levels throughout the organisation using engaging and effective methods
- Proven track record of working with senior stakeholders to drive internal engagement to support organisational goals
- Experience in a fast-paced digital environment
- Understanding of how engagement supports the wider HR agenda and ability to contribute to the broader HR strategy

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