Post Appointment IVA Administrator

6 months ago


Manchester, United Kingdom The Debt Advisor Full time

**Job Title**: Post Appointment IVA Administrator

**Department**: Post-Appointment

**Responsible to**: IVA Supervision Manager

**Hours of work**: 35 hours per week

**Main Purpose**: Cover a range of duties across the Post-Appointment Team

**Salary**:£21,000 to £24,000 (dependent upon experience)

The Debt Advisor is a rapid growing business with a firm foothold in the IVA and Debt Management market. We are looking to expand the team to reach even more prospective consumers and continue to do what we do best; by helping people find the most appropriate solution for their financial needs.

The Debt Advisor is regulated by the FCA and ensures that the highest possible standards of service are provided throughout.

**Principal Duties and Responsibilities**
- Conduct Income and Expenditure case reviews when required
- Draft statutory notices and issue reports to creditors and debtors as per the statutory requirements
- Handle all aspects of IVA administration post approval
- Draft, convene and chair variation meetings when required
- Assist with case distributions as and when required
- Liaise with Distributions officer to arrange final distributions
- Deal with all aspects of property restrictions
- Manage and action specific modifications
- Monitor increased liabilities on all cases
- Deal with all aspects of property restrictions/month 54 reviews
- Any such duties that may be required by the business
- Discuss any changes to payments required with clients
- Process card payments and set up recurring payments
- Update creditor details
- Chase outstanding claims and evidence from creditors
- Assist the pre appointment with administration duties as required
- Involvement with companywide projects as appropriate

**Key Performance Indicators of the role**
- Variation proposal drafted within 48 hours of the case being agreed as viable
- Annual Reports drafted within 30 days of due date
- Termination reports drafted within 2 working days of being referred and identified as ready to draft
- Completion reports drafted within 2 working days of being identified as ready to draft
- Score 90% on call audits
- Score 90% on internal audits
- Attend 90% of training
- Complete 36 hours of CPD per year

KPIs will be reviewed on a quarterly basis

Annual staff performance development reviews (PDR) will be held and professional development plans created to encourage progression within the business

**Key Competence Requirements**
- Ability to work with all levels of staff
- Professionalism
- Excellent organisational, administrative and IT skills
- Ability to work under pressure and meet deadlines
- Effective time management skills

**What are the benefits?**
- Company pension
- Frequent social events
- Causal dress
- Health & wellbeing programme
- Private medical insurance
- Hybrid working available once probation completed
- Monday to Friday

The Debt Advisor

T: 0333 9999 600

**Job Types**: Full-time, Permanent

Pay: £21,000.00-£24,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Life insurance
- Transport links

Schedule:

- Monday to Friday

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- Insolvency Industry: 1 year (required)

Work Location: In person


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