IVA Administrator

6 months ago


Manchester, United Kingdom The ReKruit Full time

Post Appointment IVA Administrator required for a well established & reputable Debt Management Company located in central Mancheste

**Department**: Post-Appointment

**Responsible to**: IVA Supervision Manager

**Hours of work**: 35 hours per week (no weekends)

**Main Purpose**: Cover a range of duties across the Post-Appointment Team

**Salary**: £21,000 to £24,000 (dependent upon experience)

My Client is a growing business with a firm foothold in the IVA and Debt Management market.

They are looking to expand the team to reach even more prospective consumers and continue to do what we do best; by helping people find the most appropriate solution for their financial needs.

They are regulated by the FCA and ensures that the highest possible standards of service are provided throughout.

**Principal Duties and Responsibilities**
- Conduct Income and Expenditure case reviews when required
- Draft statutory notices and issue reports to creditors and debtors as per the statutory requirements
- Handle all aspects of IVA administration post approval
- Draft, convene and chair variation meetings when required
- Assist with case distributions as and when required
- Liaise with Distributions officer to arrange final distributions
- Deal with all aspects of property restrictions
- Manage and action specific modifications\
- Monitor increased liabilities on all cases
- Deal with all aspects of property restrictions/month 54 reviews
- Any such duties that may be required by the business
- Discuss any changes to payments required with clients
- Process card payments and set up recurring payments
- Update creditor details
- Chase outstanding claims and evidence from creditors
- Assist the pre-appointment with administration duties as required
- Involvement with companywide projects as appropriate

**Key Performance Indicators of the role**
- Variation proposal drafted within 48 hours of the case being agreed as viable
- Annual Reports drafted within 30 days of due date
- Termination reports drafted within 2 working days of being referred and identified as ready to draft
- Completion reports drafted within 2 working days of being identified as ready to draft
- Score 90% on call audits
- Score 90% on internal audits
- Attend 90% of training
- Complete 36 hours of CPD per year

KPIs will be reviewed on a quarterly basis. Annual staff performance development reviews (PDR) will be held and professional development plans created to encourage progression within the business

**Key Competence Requirements**
- Experience in the debt management industry (ideally 6 to 12 months)
- Ability to work with all levels of staff, and with the utmost professionalism
- Excellent organisational, administrative and IT skills
- Ability to work under pressure and meet deadlines
- Effective time management skills

KPIs will be reviewed on a quarterly basis Annual staff performance development reviews (PDR) will be held and professional development plans created to encourage progression within the business

**Key Competence Requirements**
- Ability to work with all levels of staff
- Professionalism
- Excellent organisational, administrative and IT skills
- Ability to work under pressure and meet deadlines
- Effective time management skills

**What are the benefits?**
- Company pension
- Frequent social events
- Causal dress
- Health and wellbeing programme
- Private medical insurance
- Hybrid working available once probation completed
- Monday to Friday

**Job Types**: Full-time, Permanent

Pay: Up to £24,000.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- Private medical insurance

Schedule:

- Monday to Friday
- No weekends

Work Location: In person


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