IVA Financial Review Officer
7 months ago
**Job Description and Specification**
Job Title: IVA Financial Review Officer
Department: Bennett Jones
Responsible to: Payments and Reviews Team Leader
Hours of work: 35 hours per week
Main Purpose: Complete client income and expenditure reviews as and when required
Principal
**Responsibilities**:
- Completing annual and ad-hoc income and expenditure reviews
- Discuss any changes to payments required with clients
- Liaise with other teams about the outcome of reviews
- Liaising with the team leader and insolvency practitioner about cases
- Any such duties that may be required by the business
Key Performance Indicators of the role
- Full packs assessed and triaged within 24 hours of receipt
- 80% of reviews due completed per month
- Average packs assessed 2 per working hour
- Score 90% on call audits
- Score 80% on internal audits
- Attend 90% of training
- Complete 36 hours of CPD per year
KPIs will be reviewed on a quarterly basis
Annual staff performance development reviews (PDR) will be held and professional development plans created to encourage progression within the business
Key Competence Requirements
- Ability to work with all levels of staff
- Professionalism
- Excellent organisational, analytical administrative and IT skills
- Ability to work under pressure and meet deadlines
- Effective time management skills
Bennett Jones
0161 819 5280
**Job Types**: Full-time, Permanent
Pay: From £23,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Company pension
- Health & wellbeing programme
- Work from home
Schedule:
- Monday to Friday
- No weekends
Work Location: In person
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